Mathew Turner Email & Phone Number

Lees Summit, Missouri, United States

• Analyzed, troubleshot, and maintained, all aspects of ScriptPro robotic equipment. Supported and trained customers to ensure they understood the ScriptPro equipment and system operation. Maintained, upgraded, or.
• Repaired and maintained ScriptPro robots, systems, and equipment, trained on all ScriptPro Robotics systems.
• Supported and maintained user account information including rights, security, and systems groups.
• Had remote DOD access to military bases along with BOP, FCC, and FTC facilities.

Lees Summit, Missouri, United States

• Repaired, maintained, installed, de-installed, transported, and troubleshot all aspects of ScriptPro equipment. Supported and trained customers to make certain they understood the operation of the ScriptPro equipment.
• Repaired and maintained ScriptPro robots, systems, and equipment, trained on the operation of all ScriptPro Robotics systems.
• Had DOD access to military bases along with BOP, FCC, and FTC facilities.
• Subject matter expert on all five of Scriptpro Robotics systems

• Manage and maintain all content for customer service, and inquires on the Bushnell, and its subsidiaries, websites. Streamline the repair process and automate the dealer purchasing process. Used PHP, ASP, and MySQL to.
• Stream lined the repair process from an unknown entry that changed from day to day to a system in which the customer was able to fill out a form, submit it and then in the item with a printed bar code. Also the.
• Designed the B2B site so dealers and field reps would be able to order, track and review needed items from the website instead of calling in order to a call center.

Manage and maintain all content for customer service, and inquires on the Bushnell, and its subsidiaries, websites. Streamline the repair process and automate the dealer purchasing process. Used PHP, ASP, and MySQL to interface with existing databases. Streamlined the Customer Service Website using CSS, JavaScript, PHP, jQuery, and AJAX.Stream lined the.

• Wireline Network Operations Technician 2Monitored physical wireline network for global telecommunications company, using in house, UNIX-based interfaces. Coordinated with switch technicians to resolve service outages.
• Worked overtime with 10-member team rerouting nearly 2 million Asian customers across land routes after 3 cables carrying underwater traffic were sheared by an earthquake.
• Achieved better coordination with outside customer companies, strengthening business relations, as well as our ability to reliably maintain our network and serve customers.

Served as contractor for Sprint adding new wireless circuits to Sprint network. Negotiated with Local Exchange Carriers to allow Sprint to lay down fiber and use wireless technology in their territory.

Supervised 15 employees inside secured multi-billion dollar facility considered as possible priority terrorist target. Supervised egress and regress of facility employees and security personnel.

Managed 85 employees in 55 locations, ensuring work schedules were correctly followed. Authored work procedures for 9 different sites, and became principal supervisor for those sites prior to promotion to Field

Served on protective convoy duty into and out of Iraq. Worked with demolitions and explosives in order to black roadways, move obstacles, clear landing zones, and assault fortified positions. * Supervised the conduct, equipment and training for 12 Marines in assigned squad. Conducted training for job duties including situation assessment, incident and.

Bachelors Or Science, Computer Information Systems

Activities and Societies: Degree has a focus on Software development and wed application development. Languages focused on were Java, C#.

A.A.S., Website Technologies

Instructed in the use and operation of HTML, XHTML, XML, Java Script, Action Script, Adobe Dreamweaver, Photoshop, Illustrator, In Design.