Leadership through operational excellence, experience, and knowledge of more than 16 years developing, refining, and managing the day-to-day operations of a multimillion-dollar Managed Print Services program at the nation's largest pharmacy. Ability to understand high-level strategies and translate them into systems and processes. Successfully spearheaded the challenge of cutting costs to the customer by more than 50% by process improvement, increasing efficiency and team building. Maintaining gains with performance management and quality management through analytics and process improvements. Work internally with supply chain management to frame current restraints and set customer expectations. Use analytical skills to develop and track KPIs across the organization and to exceed strategic goals.
Listed skills include Strong Technology Skills, Customer Focus, Soft Skills, Leadership Skills, and 31 others.