- Work part-time as a Project Manager for this full services expo contractor.- Gathered customer requirements over the phone and via email.- Prepared quotes to convert inquiries to sales.- Accurately booked in online orders and technical drawings to the production system.- Ensuring all exhibitors have ordered their required items and have submitted their artwork on time.- Preparation of job budgets and quote management.- Meeting all deadlines and ensuring a smooth handover to production pre-build.- Resolving exhibitor inquiries and late orders at expo service desks.- Utilising project management software to track tasks and milestones.

- Managed both face to face and over the phone customer service desk enquiries.- Resolved technical audio-visual queries.- Resolved AV data incompatibility issues.- Managed furniture orders.

- Worked in a full-time capacity as a Tax Administrator in Zurich as part of my college placement.- Quickly learned internal procedures and worked independently on allocated projects with minor supervision.- Completed all tasks on or ahead of schedule.- Provided regular updates to my manager as per agreed timelines.

- Building customer relations to gain client loyalty.- Delivery of excellent customer service.- Providing accurate till transactions, e.g. cashing off bills and inputting food and drink orders.- Great teamwork skills liaising with Managers/other lounge staff to increase productivity and efficiency.

- Sold and promoted freshly whipped ice cream to customers.- Consistently exceeded my daily target.- Worked in the main shop with other staff.- Sold ice cream on my own in a van on busy days in high pressure environments.- Became very adept in interactions with the general public.- Cash management skills.