Mathieu Le Roux
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Mathieu Le Roux Email & Phone Number

Principal | Customer Success @LinkedIn at LinkedIn
Location: Paris, Île-de-France, France 12 work roles 5 schools
1 work email found @qonto.eu LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Principal | Customer Success @LinkedIn
Location
Paris, Île-de-France, France

Who is Mathieu Le Roux? Overview

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Mathieu Le Roux is listed as Principal | Customer Success @LinkedIn at LinkedIn, based in Paris, Île-de-France, France. AeroLeads shows a work email signal at qonto.eu and a matched LinkedIn profile for Mathieu Le Roux.

Mathieu Le Roux previously worked as Principal Customer Success Manager at Linkedin and Partner at Time For The Planet. Mathieu Le Roux holds Master 2 (M2), Economics - Creative Industries (Option Cinema) from Université D'Angers.

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{first}@qonto.eu
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Profile bio

About Mathieu Le Roux

🚀 Transforming Data into Insights | Customer Success & OperationsWith over 8+ years of expertise in Customer Success, Operations, and Insights, I specialize in crafting data-driven strategies that unlock a deeper understanding of individuals, markets, and products.My journey has been enriched through diverse roles across industry leaders like LinkedIn, Google, Amazon, as well as dynamic scale-ups such as Qonto and iAdvize. I've also contributed my skills to public organizations like the French Culture Ministry and Région Nouvelle-Aquitaine.🔑 Specialties:Customer SuccessVoice of the CustomerCustomer ExperienceInsights AnalysisBusiness IntelligenceVisual AnalyticsProgram ManagementSolutions ConsultingCustomer CareGo-To-Market🏭 Industry Focus:SaaS, FinTech, Retail🌍 Beyond my professional journey, I have a profound passion for sustainable initiatives, with a keen interest in plant-based products, biodiversity, energy efficiency, and resiliency.

Listed skills include Digital Marketing, E Commerce, Crm, Seo, and 16 others.

Current workplace

Mathieu Le Roux's current company

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LinkedIn
Linkedin
Principal | Customer Success @LinkedIn
Website
AeroLeads page
12 roles

Mathieu Le Roux work experience

A career timeline built from the work history available for this profile.

Principal Customer Success Manager

Current

Sunnyvale, CA, US

  • Company vision: Create economic opportunity for every member of the global workforce.My mission: Understand customers' needs and co-create solutions that drive product adoption, mitigate churn risks, and enhance.
  • Building Strategic Partnerships with Senior Executives: Establish trust and credibility with senior executive sponsors to become a valued advisor throughout their LinkedIn Talent Solutions journey.
  • Leveraging AI-Powered Insights to Enhance Hiring Strategies: Harness LinkedIn’s GenAI tools and AI-powered hiring features to help customers optimize their recruitment workflows, streamline sourcing, and make.
  • Deep Industry and Talent Strategy Expertise: Analyze each customer’s industry landscape and talent management objectives to align LinkedIn’s solutions with their specific needs, ensuring maximum ROI.
  • Serving as a Trusted Guide for LinkedIn Talent Solutions: Act as the primary resource to navigate Talent Solutions, from scalable AI-assisted hiring features to advanced recruitment analytics.
  • Data-Driven Customer Engagement: Monitor adoption metrics and performance trends to proactively identify areas for improvement, foster engagement, and unlock opportunities for growth.
Nov 2022 - Present

Partner

Current

LYON, Rhône-Alpes, FR

We are a non-profit company that creates and finances companies that fight global climate change. We are fundraising 1 billion euros to create 100 companies fighting against global warming.

Jan 2021 - Present

Voice Of The Customer | Expert

Paris, Île-de-France, FR

Report to VP Strategy (Strategy Team).Qonto is the leading European business finance solution. It simplifies everything from everyday banking and financing, to bookkeeping and spend management. Qonto energizes SMEs and freelancers so that they can achieve more.A few figures about Qonto:- Alexandre Prot and Steve Anavi created Qonto in July 2017- 500+ happy.

Oct 2021 - Nov 2022

Voice Of The Customer | Manager

Paris, Île-de-France, FR

  • Report to Chief Operating Officer (Ops Team).My mission: build a VoC Program and a CX tool stack to facilitate the reporting and sharing of relevant insights to teams, based on customer feedback, to drive decisions and.
  • Build the Qonto VoC Program, around 5 key pillars: capture, measure, understand, act, monitor.
  • Run the global NPS Program (KPIs definition and progress measurement by keystream).
  • Develop stories that convey meaningful synthesized insights to key internal stakeholders.
  • Collaborate closely with business leaders to drive improvements in CX across the journey.
  • Manage a portfolio of CX & Insights projects (customer-obsession).
Oct 2020 - Sep 2021

Senior Gtm Consultant - Talent Insights

Sunnyvale, CA, US

  • Company vision: Create economic opportunity for every member of the global workforce.My mission: Empower organizations to deeply understand the external labor market, their internal workforce, and enable the long term.
  • Empower organisations to deeply understand the external labor market, their internal workforce, and enabled the long term success of their people.
  • Customer Success: partner with program leaders and end-users to leverage LinkedIn Talent Insights to drive impact. Strong executive presence, including ability to build trusted relationship with C-level/Executives..
  • Product Roadmap: be a voice of the customer to the Product team to ensure LinkedIn Talent Insights' roadmap is prioritised in alignment with client needs and success.
  • Operations Monitoring: report on usability, search, adoption metrics and churn.
  • Scaled Engagement: build and influence scaled resources and tools to drive broad adoption and success at scale, across EMEAL.
Jul 2019 - Oct 2020

Customer Experience Analyst

Mountain View, CA, US

  • Company vision: Organize the world‘s information and make it universally accessible and useful. My mission: Responsible for EMEA market insights coordination by managing the Tools, Data Structure & Data Visualisation.
  • Responsible for EMEA market insights coordination by managing the Tools, Data Structure & Data Visualisation of a Global Program - 100% adoption across regions. Words from global Program Manager: «Mathieu's impact on.
  • Evolve in a Fast-Paced Environment: Implement creative ways to improve internal processes. Manage a project around the Client Support Experience & Quality.
  • Collaborate with internal product teams to drive analysis, resolution of customer challenges & adoption of new features to help build long-term business success.
  • Create several cross-functional projects to educate and push product adoption to French Top 10% agencies. Organized the first Proactive Agency Visits week, in Paris.
  • Share deep expertise, including Audiences, Bidding, Billing, Ads Campaign Management, Measurement, Policy, Reporting, and Targeting."Thinking Like An Entrepreneur" - Award Winner - Q4'18
Mar 2018 - Jul 2019

Insights Analyst

Nantes, France, FR

  • Company vision: Make brands ConversationalMy mission: Demonstrated the value of the solution & Led projects to develop clients usage. The scale-up is European leader in conversational marketing and is used by more than.
  • 47M+ raised +1,500 customers / 230 employees in Europe & USA / Gartner Cool Vendor / Great Place to Work
  • Manages customer success with iAdvize’s KPI - ROI & product usage (Spe. with ibbü)
  • Drive online targeting strategies and engagements operations for customers.
  • Deliver insights analysis, performance review metrics and dashboards via Tableau Software.
  • Spotting potential to implement innovative new methodologies and improve analytical procedure.
Apr 2016 - Mar 2018

Site Merchandiser

Seattle, WA, US

  • Company vision: Be earth's most customer-centric company, to build a place where people can come to find and discover anything they might want to buy online.My mission: Understand customers behavior and find.
  • Worked with Vendor Managers and Designers to ensure merchandising and promotion schedule create a single harmonious marketing package.
  • Used web analytics data and click stream metrics to understand customer behavior and find opportunities to improve engagement and customer experience.
  • Delivered post-campaign analysis.
  • Conducted A/B testing to test new widgets & design concepts.
  • Optimization of placement of promotions and campaigns, and if any special messaging is needed.
Oct 2015 - Mar 2016

Marketing Manager

Paris, FR

  • The LMC/UniversCiné company was founded in 2001 by 34 independent film producers, sales agents and distributors, who decided to develop a common approach to Video on Demand publishing and distribution, enabling rights.
  • Drive integration among Universciné teams (PR/Social, Marketing, Content).
  • Prepared customers acquisition strategies with email & direct response marketing.
  • Co-lead launch strategy and digital campaign development for content initiatives.
  • Provided weekly analysis on movies performance along all digital distribution.
  • Co-managed the new website debug, webdesign & landing page optimization.
Mar 2015 - Sep 2015

Marketing Communication Manager

  • Within the Aquitaine – Limousin – Poitou-Charentes Region, Ecla and the Aquitaine local film commissions network, the Limousin film commission and Poitou-Charentes Region Cinema with their wellknown skills provide a.
  • Co-managed the new found program implementation, provides financial incentives to productions filming on-location, in the Poitou-Charentes area.
  • Lead the conception & distribution of a special movies collection, focused on women directors.
  • Prepared avant-premiere and drive partnership with local festivals.
  • Managed the digital communication on social networks.
Apr 2014 - Jul 2014

Strategy Specialist

Paris, FR

  • DRAC - Regional Directorate of Cultural Affairs - is a service of the French Minister of Culture in each region of France. Created by André Malraux, minister of Culture, on February 23, 1963, they are in charge of.
  • Accompagnement sur la démarche de simplification du traitement et de suivi des demandes de subvention à la Direction régionale des affaires culturelles d’Île-de-France (Ministère de la Culture et de la Communication)
  • Participation à l'animation des ateliers et groupes de travail
  • Etablissement d'un diagnostic sur la base de la synthèse des travaux menés et d'une enquête de satisfaction des usagers
  • Recensement des dysfonctionnements liés au traitement des subventions
  • Définition des leviers d'amélioration et mise en oeuvre d'un plan d'action
Apr 2012 - Jun 2012

Founder

Revery Studio

Revery Studio was a self-made agency, with photographer & film director, shooting contemporary & traditional wedding in France.

Jan 2011 - Apr 2012
Team & coworkers

Colleagues at LinkedIn

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5 education records

Mathieu Le Roux education

Master 2 (M2), Economics - Creative Industries (Option Cinema)

Université D'Angers

Master 1 (M1), Economics - Creative Industries (Option Cinema)

Université D'Angers

Bachelor'S Degree, Business Management, Honours

University Of Wales

Diplôme Universitaire De Technologie (Dut), Business And Administration Management (Gea)

Université De Rennes I

Baccalauréat Es, Spé Anglais, Option Européenne Et Arts Plastiques

Lycée Notre-Dame De Guingamp
FAQ

Frequently asked questions about Mathieu Le Roux

Quick answers generated from the profile data available on this page.

What company does Mathieu Le Roux work for?

Mathieu Le Roux works for LinkedIn.

What is Mathieu Le Roux's role at LinkedIn?

Mathieu Le Roux is listed as Principal | Customer Success @LinkedIn at LinkedIn.

What is Mathieu Le Roux's email address?

AeroLeads has found 1 work email signal at @qonto.eu for Mathieu Le Roux at LinkedIn.

Where is Mathieu Le Roux based?

Mathieu Le Roux is based in Paris, Île-de-France, France while working with LinkedIn.

What companies has Mathieu Le Roux worked for?

Mathieu Le Roux has worked for Linkedin, Time For The Planet, Qonto, Google, and Iadvize.

Who are Mathieu Le Roux's colleagues at LinkedIn?

Mathieu Le Roux's colleagues at LinkedIn include Suyash Gupta, Sriharsha Gondi, Stéphanie Dupont, Srikanth Vishnuvajhala, and Madison Monteiro.

How can I contact Mathieu Le Roux?

You can use AeroLeads to view verified contact signals for Mathieu Le Roux at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Mathieu Le Roux attend?

Mathieu Le Roux holds Master 2 (M2), Economics - Creative Industries (Option Cinema) from Université D'Angers.

What skills is Mathieu Le Roux known for?

Mathieu Le Roux is listed with skills including Digital Marketing, E Commerce, Crm, Seo, Communication, Customer Insight, Analytics, and Business Analysis.

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