Product Support Lead
Current
Feb 2022 - Present
AeroLeads people directory · profile
Mathilde Ronan Email & Phone Number
Product Support Lead
at
Cutover
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Support Lead
Location
Shipley, England, United Kingdom
Company size
Who is Mathilde Ronan? Overview
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Quick answer
Mathilde Ronan is listed as Product Support Lead at Cutover, a company with 96 employees, based in Shipley, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mathilde Ronan.
Mathilde Ronan previously worked as Application Support Manager at Lifeworks and Application Support Lead at Lifeworks. Mathilde Ronan holds Master Of Business Administration - Mba, Business Administration; Management from Rider University.
Company email context
Email format at Cutover
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Cutover
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Profile bio
About Mathilde Ronan
I am a highly motivated leader with technical and customer support skills developed throughout a career at Apple and time leading a global support team. I am a hard working and committed individual who is able to work under my own initiative, always keeping the client as well the company goals in mind. I am also someone on who enjoys getting involved beyond my daily role and working as part of a team.
Current workplace
Mathilde Ronan's current company
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Cutover
10 roles
Mathilde Ronan work experience
A career timeline built from the work history available for this profile.
Application Support Manager
Jun 2021 - Mar 2022
Application Support Lead
Feb 2019 - May 2021
Senior Application Support Analyst
Nov 2017 - Feb 2019
Genius
-Meet with clients, identify issue or opportunity and offers relevant solutions to solve issue-Troubleshoot and repair Mac and iPhone daily -Organize and deliver trainings to 200 team members on new systems and technologies-Project managed a team of 40 people during flagship re-opening (Visual, deployment of store tech)-Parachuted into other stores when.
Jul 2015 - Nov 2017
Service Specialist
-Customer service at the Genius Bar at European flagship store-Resolved customer grievances on iOS devices and provided solutions accordingly-Focused on customer satisfaction and rebuild trust in product
Sep 2014 - Jul 2015
Sales Specialist
-Informing customers about company services and products.-Approached customers and uncovered their needs. Offered product solutions accordingly -Building relationships with customers.-Dealing with customer complaints and with tailored solutions
Oct 2011 - Jun 2012
Assistant Executive In Finances Department
- Researched existing Swiss Branch documentations and Brochures
- Incorporated the Luxembourg financial product information into a new brochure to portray a consistent bank image
- Designed power point presentations for clients to introduce financial products and services
Jun 2009 - Aug 2009
Assistant Executive In The Projects Department
- Managed, sorted invoices and gain approval from the accounts payable department.
- Informed the appropriate parties when payments had been received
- Kept a running records for all projects related to the opening of the Poland Branch
- Created an online service request form, to be utilized by all departments for IT assistance
- Updated bank statements to unify the font size and style, and improve the clarity of the statement
- Organized team meetings and wrote the minutes to be distributed afterwards
May 2008 - Dec 2008
Assistant Executive In The Risks Management Department
- Redesigned all bank procedure documents into one unified model
- Implemented the model into bank database
- Reported progress to the upper management on above projects
May 2007 - Aug 2007
Team & coworkers
Colleagues at Cutover
Other employees you can reach at cutover.com. View company contacts for 96 employees →
MC
Marcus Cowles
Colleague at Cutover
City Of Peterborough, England, United Kingdom, United Kingdom
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CM
Callum Mcsorley
Colleague at Cutover
London, England, United Kingdom, United Kingdom
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HH
Hannah Hayward
Colleague at Cutover
Greater London, England, United Kingdom, United Kingdom
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DB
Dan Boyle
Colleague at Cutover
Newtown, Pennsylvania, United States, United States
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AS
Arturo San Segundo
Colleague at Cutover
New York, New York, United States, United States
View →
MB
Matthew Burton
Colleague at Cutover
London, England, United Kingdom, United Kingdom
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EO
Emma O.
Colleague at Cutover
Staffordshire, England, United Kingdom, United Kingdom
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AC
Andy Carvell
Colleague at Cutover
London, England, United Kingdom, United Kingdom
View →
IP
Iain P.
Colleague at Cutover
Whitley Bay, England, United Kingdom, United Kingdom
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JP
John P.
Colleague at Cutover
New York, New York, United States, United States
View →
Marcus Cowles
Colleague at Cutover
City Of Peterborough, England, United Kingdom, United Kingdom
View →
CM
Callum Mcsorley
Colleague at Cutover
London, England, United Kingdom, United Kingdom
View →
HH
Hannah Hayward
Colleague at Cutover
Greater London, England, United Kingdom, United Kingdom
View →
DB
Dan Boyle
Colleague at Cutover
Newtown, Pennsylvania, United States, United States
View →
AS
Arturo San Segundo
Colleague at Cutover
New York, New York, United States, United States
View →
MB
Matthew Burton
Colleague at Cutover
London, England, United Kingdom, United Kingdom
View →
EO
Emma O.
Colleague at Cutover
Staffordshire, England, United Kingdom, United Kingdom
View →
AC
Andy Carvell
Colleague at Cutover
London, England, United Kingdom, United Kingdom
View →
IP
Iain P.
Colleague at Cutover
Whitley Bay, England, United Kingdom, United Kingdom
View →
JP
John P.
Colleague at Cutover
New York, New York, United States, United States
View →
5 education records
Mathilde Ronan education
Master Of Business Administration - Mba, Business Administration; Management
Master'S Degree, Marketing/Marketing Management, General
Bachelor, Management
Combined Bachelor Degrees, Marketing
Cefam
Bachelor Of Business Administration - Bba, Marketing
FAQ
Frequently asked questions about Mathilde Ronan
Quick answers generated from the profile data available on this page.
What company does Mathilde Ronan work for?
Mathilde Ronan works for Cutover.
What is Mathilde Ronan's role at Cutover?
Mathilde Ronan is listed as Product Support Lead at Cutover.
Where is Mathilde Ronan based?
Mathilde Ronan is based in Shipley, England, United Kingdom while working with Cutover.
What companies has Mathilde Ronan worked for?
Mathilde Ronan has worked for Cutover, Lifeworks, Apple, Apple Retail, and Credit Suisse.
Who are Mathilde Ronan's colleagues at Cutover?
Mathilde Ronan's colleagues at Cutover include Marcus Cowles, Callum Mcsorley, Hannah Hayward, Dan Boyle, and Arturo San Segundo.
How can I contact Mathilde Ronan?
You can use AeroLeads to view verified contact signals for Mathilde Ronan at Cutover, including work email, phone, and LinkedIn data when available.
What schools did Mathilde Ronan attend?
Mathilde Ronan holds Master Of Business Administration - Mba, Business Administration; Management from Rider University.
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