Mathu Kumar Muniaraja Email & Phone Number

Tokyo, Japan

Singapore

• Manages service delivery for major airlines in the APAC region• Develop existing relationships with both Customer IT & Business Management teams at various levels to reinforce & sustain strategic partnership with customers. • Understand customer business, strategy, and challenges to ensure prioritization of deliveries in line with customer's needs.• Proactively manage the ongoing pipeline & status of all functional and operational deliverables according to customer commitments &… Show more • Manages service delivery for major airlines in the APAC region• Develop existing relationships with both Customer IT & Business Management teams at various levels to reinforce & sustain strategic partnership with customers. • Understand customer business, strategy, and challenges to ensure prioritization of deliveries in line with customer's needs.• Proactively manage the ongoing pipeline & status of all functional and operational deliverables according to customer commitments & expectations, including standard solutions, bespoke development, consulting & other Services.• Provide and organize regular dashboards meetings (Customer, Internal) to review deliverables, problems, risks, issues and SLA • Manage budget cost and resources as per standard process and revenues by triggering billing as per contractual terms• Manage Change Management process.• Monitor the performance against SLA targets and ensure Amadeus delivers the agreed service; investigate and provide root cause and resolution in case of failures• Act as a prime point of escalation for all functional and operational issues Show less

Singapore

• Design and deliver complex solutions involving API and TIBCO by converting business requirements into functional and technical requirements using agile methodologies.• Responsible for designing and exposing APIs to meet the business needs using Axway, Swagger and TIBCO.• Propose solutions by analyzing existing and future business requirements/trends.• Migration of the existing applications and data to new framework and products.• Capacity planning, performance improvement and… Show more • Design and deliver complex solutions involving API and TIBCO by converting business requirements into functional and technical requirements using agile methodologies.• Responsible for designing and exposing APIs to meet the business needs using Axway, Swagger and TIBCO.• Propose solutions by analyzing existing and future business requirements/trends.• Migration of the existing applications and data to new framework and products.• Capacity planning, performance improvement and optimization of existing environments.• Monitoring business trend and review existing system architecture and resources capacity on a regular basis.• Create project schedule, test plan and setup the environment and coordinates delivery.• Conforms to best practices and high level of standards in the deliverable produced.• Perform code review, optimization and performance tuning of code.• Infrastructure and release management for delivery. Show less

Singapore

Responsible for design and deliver SOA projects using TIBCO products.