Matilde Martinez Email & Phone Number

Nanaimo, Bc, Ca

Nanaimo, British Columbia, Canada

Ontario, Canadá

Build and maintain strong relationships with customers to meet their service expectations while maintaining close communication.Analyze customer account information to resolve customer doubts and questions about the status of their account.Evaluate and manage risks in purchasing invoices to avoid future problems with clients and maintain a good relationship with them.

Guadalajara, Jalisco, México

Completed sales with new customersSolved delivery problems contributing to customer satisfactionServed the customer in the stores resulting in sales of decorative accessoriesSupervised the status of the products to give an estimated delivery date

Guadalajara, Jalisco, México

Interpreted customer preferences to create a design with their style Designed presentations to present the proposals to the client Conducted meetings with client to present the proposal Coordinated the delivery of suppliers for the delivery of the project

Guadalajara, Jalisco, México

Research project for the re-design of a redila body using recycled plastic plates

Lerma, México, Mexico

Created design proposals for new clientsDetermined the cost of materials to carry out a projectResearched and promoted new suppliers for the manufacture of certain products Reported project monitoring to keep the entire team informed of the progress Worked as a team to deliver projects

Metepec, México, México

Attended customers when they arrived at the store to explain different options Recommended different kitchen designs as a result of client analysis Monitored customer satisfaction through constant communication

Project Management Graduate Certificate

Master'S Degree

Bachelor'S Degree