Mathew Russo Email & Phone Number
Who is Mathew Russo? Overview
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Mathew Russo is listed as Associate Quality Manager - Driving Excellence in Product Quality & Compliance | Operations Team Lead - Building and Training High Performing Teams at East View Map Link, a company with 6 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Mathew Russo.
Mathew Russo previously worked as Production and Fulfillment Manager at East View Map Link and Associate Manager Quality Engineering at Toast.
Email format at East View Map Link
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About Mathew Russo
Experienced and results-driven professional with a proven track record in building and maintaining high performing teams. Possessing a diverse skill set, I thrive in fast-paced environments where I can leverage my ability to multitask and collaborate cross-functionally to achieve results.I am passionate about delivering excellence in product quality and compliance, and I leverage my skills in project management, data analysis, and process improvement to achieve impactful results. I collaborate cross-functionally with various teams, such as Customer Care, Operations, and Product Development, to identify and resolve issues, optimize workflows, and enhance performance. I also hold a certification in Project Management Foundations, which demonstrates my commitment to continuous learning and professional development. I am ready to bring my passion, dedication, and expertise to a dynamic team that values quality, innovation, and customer dedication.
Mathew Russo's current company
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Mathew Russo work experience
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Associate Manager Quality Engineering
Collaborated cross functionally with various teams to implement and maintain RMA standards and procedures with systems in place to measure failure rates.Reduced Global RMA rates by ~7% across all products.Continuous improvement projects tracked ~11% reduction in Customer Care call volume, approximately 10,000 total tickets per month resulting in a company.
Scheduling Specialist
Assisted customers with booking appointments to have their Alarm / Camera / Card Access Systems serviced both over the phone and via email. Coordinated technician schedules to ensure on time arrivals to meet customer needs.
Lead Reservation Specialist / Dispatcher
Assisted clients with securing transportation needs both over the phone and via email. Closed trips out in the system for settlement and processed credit card payments / refunds. Resolved client complaints or issues in a timely manner. Provided customers with information regarding our services and corporate accounts. Coordinated driver schedules to ensure.
Colleagues at East View Map Link
Other employees you can reach at evmaplink.com. View company contacts for 6 employees →
Paul Grossklaus
Colleague at East View Map LinkMinneapolis, Minnesota, United States, United States
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Alexander Lee
Colleague at East View Map LinkMinneapolis, Minnesota, United States, United States
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Austin Lee
Colleague at East View Map LinkGreater Minneapolis-St. Paul Area, United States
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Bridger Deville
Colleague at East View Map LinkBroomfield, Colorado, United States, United States
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Frequently asked questions about Mathew Russo
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What company does Mathew Russo work for?
Mathew Russo works for East View Map Link.
What is Mathew Russo's role at East View Map Link?
Mathew Russo is listed as Associate Quality Manager - Driving Excellence in Product Quality & Compliance | Operations Team Lead - Building and Training High Performing Teams at East View Map Link.
Where is Mathew Russo based?
Mathew Russo is based in Minneapolis, Minnesota, United States while working with East View Map Link.
What companies has Mathew Russo worked for?
Mathew Russo has worked for East View Map Link, Toast, American Alarm And Communications, Inc., and Boston Carriage.
Who are Mathew Russo's colleagues at East View Map Link?
Mathew Russo's colleagues at East View Map Link include Paul Grossklaus, Alexander Lee, Austin Lee, and Bridger Deville.
How can I contact Mathew Russo?
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