The Backbone Group is a leading End-To-End / One-Stop IT, Telecoms & Connectivity Provider and comprises 3 companies, all of which specialise in helping SME / SMBs (primarily with the professionall services sector).Number 1 Rated Cloud Services Provider with c1000 endorsements on http://cloudpitch.me• Productivity Tools, Flexible Working, BYOD & Mobility Enablement & Data Security Leaders• IT Convergence / Systems Integration Innovators since 2004Top 5 rated IT Services Provider in UK http://cloudpitch.me • Leaders in Hybrid IT since 1998: 70%+ of UK Businesses do not rely solely on Cloud Computing, they also have on-premise IT• Traditional IT Support: Network Management, Helpdesk & Maintenance, Server Monitoring, Software Updates, Consulting / Professional Services, Emergency Service (3rd Line Support / Escalation) Ranked 10th in Deloitte Technology Fast 50• Specialises in Business Internet / Connectivity, Datacentres & Co-Lo – solving the 2 major obstacles in cloud computing adoption: IT security, and intent connection

• Our services get the highest ratings; “Has to be tried to be believed!” • Never Compromise on the Quality of Our People, Process & Technology• Respected Technology Leaders – Innovators & Trend Setters• Tailor our Service to Suit Each Clients’ Needs: Genuinely Consultative & Collaborative• Our Tech Won 2 Data Centre Awards in 2013• Service Delivery & Process Excellence: 92.7% rated the quality of our services 4*/5*

• Impeccable Reputation & Client Satisfaction: Highest Customer Retention Rate in Industry: 92%+ over last 5 years; 75%+ of New Customers from Client Referrals• World First! Remove Interoperability Issues that Plague IT with Backbone’s integrated IT solutions that make IT convergence, where your Telecoms, Accounting Software, Line of business applications and email are all joined up and speaking to each other• Proven & Trustworthy IT Partner: c15 years of experience and over 3000 users • Minimise Risk with a Financially Stable Partner• Client Intimacy - Personal Touch & Executive-Level Relationships• Unbeatable Reliability, Responsiveness & Effectiveness across our people, processes and tech• Bridge the Gap between IT and your Business. Making IT align and empower your Business• Empower You to Make the Most of the Tools We Provide• Generate Benefits for & Make On-Boarding Easy of Every Functional Leader in your business• Trusted Adviser with a Consultative / Collaborative Approach• Hybrid IT Leaders - Not Cloud ‘Pushers’ or On-Premise ‘Diehards’• Business Technology Vendor Management Service - End-To-End / One-Stop IT Shop• Local Relationships & Nationwide Coverage • Fast & Easy Switchover from Existing IT Supplier / Reliance on In-House Team

Backbone really listen to what business leaders need and align everything we do to research we carry out on our existing clients. Instead of pushing products and systems, for 15 years we have constantly taken the time to pinpoint and address the real needs of the marketplace, so that our services empower Competitive Advantage and Improved Profitability for our clients.• Improve Staff Productivity: Become Lean & Efficient by using the Right Tools• Enable Business Scalability and Agility• Leverage Newest & Best Technology to improve business operations & Gain Competitive Advantage• Drive Down IT, Telecoms & Internet Connection Costs• Increase ROI / Value for Money from IT• Reduce Overheads & Move to a more Tax & Cashflow-Friendly OPEX model for IT & Telecoms • Improve Business Technology Budgeting• Minimise Financial & Reputational Risk – Maximise IT Reliability, Resilience & Security • Effortlessly Satisfy Regulatory, Legislative & Data Protection Compliance • Ensure Disaster Recovery & Business Continuity with automatic Data storage/back-up• Remove Interoperability Issues that Plague IT• Simplify IT & Optimise User Experience: Save Time & Reduce Frustration • Enable Remote & Flexible Working (a legal requirement from April 2014) – Work From Anywhere (Home, Train, Off-site…)• Unify Communications – Multi-channel Internal & Customer Collaboration• Mobile Working, BYOD & Mobile Device Management – Work from Any Device Securely (Smartphone: iPhone, Android, BlackBerry; Tablet: iPad…)• PAYG Big Data Storage & Processing – Unbeatable Performance/Cost Ratio• Successful & Seamless IT Outsourcing / Complementing In-House IT

• Improve Staff Productivity - IT as a Profit Centre with Transformative Power • Enable Business Scalability – Backbone UK is a Growth Accelerator • Real Flexibility, Customisation and Agility • Accelerate Access, Deployment & Value-Creation from New Technology • Leverage the Latest, High Performance Technology to Generate Competitive Edge• Unbeatable Reliability - Our Customers Say it Best • Cut IT & Telecoms Costs & Offset Other Business Costs • Increase ROI & Value for Money from IT & Telecoms Investment • Improve Cashflow & Technology Budgeting: Move IT to a Predictable Cost Model • Backbone Stops the Madness: Optimise Capability & Effectiveness of IT• Easy Legislative & Regulatory Compliance with Backbone• Remove Interoperability Issues that Plague IT – Future-Proofing your Investment • Brilliant End-User Experience Means Fast-Tracked Adoption & Value-Creation• Empowering & Complementing your In-House IT Expertise