• Lead regular SIOP sessions to drive appropriate inventory and labor preparations for the Perceptiv™ product lines• Manage or create the manufacturing operations processes related to the expanding Perceptiv™ product lines.• Drive continuous improvement by identifying operations and supply chain gaps, then develop and implement processes that sustainably drive revenue growth.• Collaborate with sales leaders to create and maintain sales forecasting models.• Compile and validate all reporting for area of responsibility, from inventory levels to OTD.• Generate quotes for standard digital products and services opportunities, drive team to complete quotes for Engineered to Order opportunities.• Serves as point of escalation for customer relations issues• Determine root cause of delivery, quality or other issues quickly and effectively put counter-measures in place to support.• Compile and validate all commercial reporting for Perceptiv™ products and services, from orders through revenue recognition

•Responsible for supporting personnel and activities related to receiving of all goods into the warehouse and inventory control of said goods, ensuring clients’ service levels and quality expectations are met•Effectively manage the scheduling, tracking and record keeping of all inbound shipments•Communicate effectively with internal employees, carriers and clients•Work with Quality Assurance and Account Management departments to ensure food safety standards are being met•Develop and implement a process to organize and prioritize overall team workload•Subject matter expert in all areas related to receiving and inventory control with the warehouse management system to expedite quality approval process• Ensure all required quality control information and documentation is provided for all inbound materials•Knowledgeable in all processes relating to receiving and its impact on manufacturing and inventory control •Create timely and accurate methodology of communication with the facility stakeholders

- Communicate customer feedback to various teams in order to improve the overall customer experience- Respond to customer queries in a timely and accurate way- Identify customer needs and resolve their concerns- Analyze and report customer complaints- Track proposed resolutions and follow ups with customers in a timely fashion- Update our internal databases with information about products and useful discussions with customers- Develop and maintain vast knowledge of the products offered- Provide customer service via several means which include email, face to face interaction, telephone, and live chat

•Responsible for all initial face-to-face student support and requests within the School of Education•Support and resolve inquiries from current and/or prospective students through a variety of channels•Manage group of student employees, including scheduling, training and performance evaluation• Process transcript evaluations for prospective transfer and post-baccalaureate students•Establish and maintain effective working relationships with faculty, staff and students•Create and send weekly newsletter to all School of Education students•Demonstration of excellent written and verbal communication skills• Maintain database systems for all current School of Education students, applicants and post-baccalaureate students

-Distribute and analyze client value surveys to provide optimal service to future clients-Assist in marketing, implementing and selling programs to current and prospective clients-Maintain client retention rate of over 90% through excellent customer service-Raise clients over $350,000 in revenue, surpassing projections by over 20%-Schedule, plan and execute all events as assigned-Assist and manage various administrative tasks such as travel booking and scheduling-Lead, develop, coach and train my team, providing support and guidance. Communicating confidently and enthusiastically to positively engage all stakeholders is a vital aspect of this position. -Provide exceptional customer service in a timely and professional manner-Knowledge and understanding of data entry in CRM system

-Raise clients over $300,000 in revenue, surpassing projections by over 15%-Assist in marketing, implementing and selling programs to current and prospective clients-Maintain client retention rate of over 80% through excellent customer service-Lead, develop, coach and train other team members to maximize time with clients-Effectively lead, coordinate and manage events, volunteers, event day flow and setup/breakdown-Ability to handle multiple assignments and projects with accuracy and reliability -Present and communicate to 400-700 students and 20-40 staff members in a professional manner

-Support and assist creating a motivating, encouraging, and successful Boosterthon program to help schools partners-Help execute all aspects of the Boosterthon program to provide an incredible experience for school partners-Help create lasting relationships with clients by serving with excellence -Demonstrate humbleness and a desire to create value by serving others-Flexibility when given multiple tasks and assignments while taking initiative to produce value

Gain leadership experience in programming, marketing, facility operations, and personnel management by assisting in Y program administration and facilitation. Other responsibilities include: monitor performance of assigned staff, volunteers and participants to ensure program quality is achieved, provide development and leadership, coordinate and implement programs including planning, set-up, instruction, and clean up, assist with planning and implementing special events, communicate all pertinent program information to Member Services and other appropriate staff, work in tandem with program staff in planning activities and space schedules to ensure best use of facilities, and attend staff meetings, workshops and seminars to increase knowledge and skills.

Provide fitness programs and individual guidance in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with policies and procedures of the YMCA at Pabst Farms. I am currently leading a teen strength and conditioning class. Other duties include: orientate members in proper and safe use of equipment and facilities, lead energizing, fun, safe, and educational group/individual classes to accomplish the YMCA mission and goals, maintain participant records, usage logs, and other documentation as assigned, and clean and maintain department equipment and facilities.

Aid undergraduate and graduate students in writing, help guide them through the writing process and help them become better writers overall. Teach and reinforce writing methods that are appropriate and understandable for the student, as well as work with non-native speakers through the writing process.This position requires efficient one-on-one communication and problem solving.

Responsible for a group of 10-12 children with ages ranging from 6 to 12 years old, as well as adaptation of physical activities for different age groups. As an advisor, I am a source for other employees to bring questions and/or concerns. Problem solving and flexibility are essential traits and characteristics needed for this position. Being able to adapt on the go is necessary to successfully provide the necessary support for staff.

Oversee and manage group of students at campus dining center. Position requires successful work delegation, time management, and strong work ethic. Duties included: overseeing closing and cleaning procedures of the hall, ensure cleanliness is accomplished throughout the shift, communicate between managers and student employees, and taking responsibility for the actions of those below you.

I worked in the day care center where I was responsible for a group of children with ages ranging from infants to 13 years old. Also worked front service desk where I checked members in and solved any issues they may have. I was responsible for maintaining a cleanly and friendly environment. I was also responsible for closing the desk and cash drawer each night. I did not work here in the summer.