Matt C. Email & Phone Number

Manchester, England, Gb

United Kingdom

Manchester, England, United Kingdom

Manchester Area, United Kingdom

Manchester, United Kingdom

• Responsible for providing data protection SME support across business units, supporting on areas such as DSAR, DPIA, Breach, Article 30 and PECR. • Conducting investigations of breaches and working with colleagues from a variety of teams such as information security, data and technology to identify and implement remediation.• Developed and implemented a robust data protection framework aimed at collecting evidence of data protection activity and controls, ahead of potential audits.• Responsible for the management and review of all DPIAs from the business.• Organising and chairing the monthly Data Protection Forum with key stakeholders, providing status reports and KPIs on data protection performance & risks, working with others to agree and close out actions.• Undertaking the ongoing review of the company’s Article 30 register, working with team leads to identify new or changed data processes and documenting this accordingly.• Created and delivered training & awareness programmes on data protection issues.• Conducting independent assurance reviews on internal and 3rd party business processes as/when necessary

United Kingdom

Based in the London Top Tier practice as part of PwC Assurance. Delivering a variety of projects relating to GDPR including:• Development, roll out and marketing of PwC’s GDPR portal ‘Privacy IQ’, including BETA testing, creation of brand marketing materials, developing & on-boarding of sales leads (including demonstrations to clients) alongside presentations of progress to firm wide stakeholders.• Leading the data deletion workstream on a FTSE 100 client, identifying data outside of retention on a complex IT estate comprising of 250+ systems across multiple territories. Achieved by building strong relationships with system owners, gathering technological requirements and triaging to delete data outside of retention.• Supporting the internal audits of a clients GDPR readiness assessment and identification of remediation actions, including full appraisal of GDPR compliance programmes (pre and post 25th May), GAP analysis and establishment of controls framework.• Analysis of GDPR remediation activities, including pre audit workshops, evidence gathering, ‘as is/ to be’ assessments and definition of current working processes, which was reconciled against ICO guidance.• Implementation of KPI monitoring dashboards and BAU control framework plans on client engagements, leading to streamlined working practice and demonstrable results, completed in an agile environment.• Production of marketing materials and client proposals, leading to positive outcomes including client engagements and requests for further support.• Developed junior colleagues by volunteering to act as a mentor and coach, whilst also providing support to PwC Augment employees living in London apartments, through my role as ‘Head of House’, which involved raising property concerns to the landlord and participating in residents forums.

Manchester, United Kingdom

• Conduct in depth analysis of performance data for use in client reporting. Using a variety of different methods such as Oracle based reporting, collaborative branch working & excel analysis. Including but not limited to, financials, health & safety, order management & operations. Delivered in a timely and accurate manner.• Undertake compliance audits of business performance & processes. Comprising of spot checks on adherence to KPIs and procedure, utilising various methods of quantitative and qualitative analysis.• Lead in non-conformance investigations, with main focus in compliance to the Sentinel Scheme Rules arising from internal and external findings. Ensuring that all decisions are evidenced based, clearly reported and in line with industry standards e.g. ‘Network Rail – Fair Culture Model’.• Liaising with various departments to provide system updates, such as IT, business process and KPI reporting to clients. Key successes include development & migration to an automated fatigue management planning system, built within existing IT structures.• Providing training support on all compliance aspects to branch operations in particular on Sentinel Scheme Rules & in house Health & Safety Policy.• Attendance at client meetings to discuss business performance with client, provide overview on reported KPIs, and to action and discuss any matters arising with the wider business.• Worked to scope and implement GDPR within existing business process and structures, making use of existing systems where possible and implementing developments.

Manchester, United Kingdom

Performing reconciliations and data analysis on client and custodian files for a major pension provider. Working under FCA & wider financial regulation framework.Reconciling and providing information on valuations for securities, futures contracts, bonds and other financial instruments. Ensuring that all tasks are completed in line with the client service level agreement.Answering a variety of client queries relating to portfolio movements, providing backup and detailed information. Providing root cause analysis on operational issues to improve client delivery and identify further efficiencies.Working to enhance customer service by identifying inefficiencies, providing solutions to problems, highlighting training and development across the whole team. Maintaining and amending accounting data and records. Using knowledge of excel and specialist accounting & reconciliation software to provide accurate and concise information.

Greater Manchester

As part of a wider team, developed and initiated a new service delivering an Emotional Health and Wellbeing service to care leavers, people at risk of homelessness and young parents.Involving running drop in sessions and facilitating group courses for service users and their key workers to explore emotional health and access specialised services where possible.

Manchester, United Kingdom

Provided project support as part of an intervention team, reviewing RTA claims process. Identified gaps and developed process improvements, providing innovative solutions to the problems faced.

Rochdale

Worked as part of a team and as an individual to support homeless young people, vulnerable adults and their families in a client facing role, identifying needs around housing to draw up appropriate action plans achieving positive outcomes continually. Involving networking with third sector agencies regularly.

Mombasa, Kenya

Managed teams of Volunteers to aid the development of two Community Based Organisation in Shimoni, Kwale District, Kenya. Showing organisational and leadership qualities throughout. This covered, finance, marketing, the introduction of alternative income scheme and awareness raising projects.