- Managed Facebook, Yelp, Google My Business, and Podium accounts to provide patient engagement- Tracked and analyzed KPIs (including but not limited to ROI, ROAS, conversion rate, NPS), and then communicated business results and provided recommendations for improvements to key stakeholders- Managed marketing projects, working with vendors to ensure successful end-to-end collaboration on branding, purchasing and content-creation for 23 client offices- Crafted and implemented a series of marketing campaigns including email, print, digital, outdoor, social media analysis and managed special events- Maintained relationships with all office managers to ensure they have all required marketing materials

- Used Amazon warehouse management software and tools to complete virtual business processes including but not limited to stop scheduling, receiving inventory and managing labor hours- Increased our San Diego subscriber base by over 25,000 customers (92.86% increase over 3 months) through successful field marketing- Supervised a core team during offer days, ensuring all tasks are completed on time and to standard- Monitored the success of digital marketing campaigns using social media analytics - Developed and maintained relationships with customers and business vendors

- Assisted the Director on various marketing projects for CSUSB including but not limited to social media campaigns and physical media marketing such as billboards, wall wraps and tabling events- Assisted on department administrative tasks including preparing purchase requisitions, recording expenses, tracking results of marketing activities and campaigns- Produced and maintained reports using Excel, providing in-depth analyses of marketing efforts

- Skillfully anticipated and addressed guests' service needs- Consistently adhered to quality expectations and standards- Delivered exceptional, friendly and fast service

- Assisted with the design and development of local marketing campaigns - Responsible for quality control and operation of various equipment