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Matt Collins is listed as Technical Content Manager at Cosm, a with 17 employees, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Matt Collins.
Matt Collins previously worked as Senior Director, Documentation at Realpage, Inc. and Director, Documentation at Realpage, Inc..
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Since my first job at a TV station in Michigan, my career has focused on efficient and clear communication under tight deadlines.Today, I lead a talented team of technical writers, instructional designers, and editors at RealPage to create and maintain customer-facing content for over 100 software products that continually release updates and enhancements. Our small team successfully manages and updates a Help Center with 60k+ help pages, 700+ guides, thousands of release notes, learning videos, and support articles. The secrets to our success are simple: efficient tools, consistent processes, and clear and open collaboration with our internal and external customers.My focus for the past five years has been gathering all available technical and learning information and filtering to provide specific information to a customer at just the right time.
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Dallas-Fort Worth Metroplex
• Developed architecture and processes to deploy information for Cosm in the Dallas-Fort Worth Metroplex.• Created and maintained corporate style guide and templates for consistency in content creation.• Created and updated hardware, software, and policy documentation to ensure accuracy and relevancy.
Richardson, Texas, United States
As Senior Director, I lead a worldwide team of technical writers, instructional designers and editors. Our team is a shared service that supports over 100 software solutions with integrated functionality to provide context-aware online help, help center, a release notes platform, and instructional materials for hands-on learning.My role is to help my team stay highly focused on functional tasks by resolving issues, and working with all areas of the business to ensure that we're providing optimal learning solutions in a complex and fast-moving industry.
Coppell, Texas, United States
At Scalability Experts, I created a variety of business and technical documentation including engagement reports, white papers, case studies, press releases, marketing materials, technical guides, and software help and user guides. I also led a team of three other technical writers, and worked to ensure consistency across the team output.
Irving, Texas, United States
Profix was a small, start-up company. In addition to creating help and guides for the customers, I developed a training program, designed marketing materials for print and web, and contributed content for the company website.
Dallas, Texas, United States
At Accor, I traveled to open new hotels, set up hardware, and train staff on software usage. When I wasn't traveling, I created and maintained training curricula, user manuals, and job aids for hotel staff, and led monthly training classes for new corporate staff.
Other employees you can reach at experiencecosm.com. View company contacts for 17 employees →
Melinda Orms
Colleague at CosmSalt Lake City, Utah, United States
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Tyler Lamborn
Colleague at CosmLos Angeles, California, United States
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Dache S.
Colleague at CosmInglewood, California, United States
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Jonalyn Gertge
Colleague at CosmSalt Lake City, Utah, United States
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Anna Christensen
Colleague at CosmSalt Lake City, Utah, United States
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Yesenia Mendez
Colleague at CosmInglewood, California, United States
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Theodore Woods
Colleague at CosmLong Beach, California, United States
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Troy Nalls
Colleague at CosmDallas, Texas, United States
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Michael Nice
Colleague at CosmPittsburgh, Pennsylvania, United States
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William Golan
Colleague at CosmLos Angeles, California, United States
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Quick answers generated from the profile data available on this page.
Matt Collins works for Cosm.
Matt Collins is listed as Technical Content Manager at Cosm.
Matt Collins is based in Plano, Texas, United States while working with Cosm.
Matt Collins has worked for Cosm, Realpage, Inc., Scalability Experts, Inc., Profix Software, and Accor - North & Central America.
Matt Collins's colleagues at Cosm include Melinda Orms, Tyler Lamborn, Dache S., Jonalyn Gertge, and Anna Christensen.
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