• Enhancing relationships and managing existing key accounts and partnerships. • Seeking, identifying and qualifying new opportunities for the business and partnerships to grow within Australia and New Zealand. • Negotiate strategic new partnership contracts and renegotiate terms of our renewal contracts. • Negotiation and development of strong sales and marketing plans/campaigns with key accounts. • Providing training for key partners through weekly training, client presentations and product information sessions • Keeping up to date with current market and industry trends to develop and adapt the business accordingly. • Maintaining accurate records of sales activities in CRM; record training, appointments, tasks, customer feedback and other sales activities. • Develop key relationships with travel agents and other partners that will aid in achieving sales targets • Details reporting on sales growth and activity as well as a detail business analysis. • Budget projection and allocation • Budget management

• Achieving sales growth with key accounts through regular contact and informative updates • Developing and implementing tailored sales and marketing plans with key accounts to address their specific needs • Providing training opportunities for travel agents through weekly training, client presentations and product information sessions • Keeping up to date with competitor / industry information and trends • Maintaining accurate records of sales activities in CRM; record training, appointments, tasks, customer feedback and other sales activities. • Develop key relationships with travel agents and other partners that will aid in achieving sales targets • Represent Busabout at networking, industry and consumer events • Monthly reporting on sales growth and activity • Manage an allocated expense budget for your region

• Lead the district by creating a passionate customer service and strong sales culture. • Implement training and development sessions within the district to increase product knowledge and consistently improve sales skills. • Coach and mentor store managers to help grow their individual businesses, lead a passionate customer focuses and successful sales team. • Recruitment for the Region and District including, phone screening, group interviews and one on one interviews • Designing and implementing marketing initiatives to drive new business into the stores within the district.

• Daily store administration duties including banking, ordering, cash handling, roster management • Lead a team and drive a strong result both individually and as a store through coaching and mentoring. • Using sales management techniques to coach and develop staff to achieve and exceed KPI targets, increase their product knowledge and grow within the business. • Creating a passionate and customer obsessed store environment that drives repeat referral business. • Designing and implementing local area marketing initiatives to drive new business into the store.

• Front line sales working towards and Exceeding KPI targets• Providing passionate customer service. • Basic administration

• Understand and conducting training from early conditioning. • Understanding animal behaviour and enrichment. • Food preparation and general feeding. • Captures, restraint, and have been a part of animal rescues. • Writing daily reports on individual animals

• Managing attractions and the teams to ensure that all guests had a safe and enjoyable experience. • Developed procedures, trained staff, and ensured the highest safety standards for both new and redeveloped procedures for current attractions. • Developed staff incentive programs that enhanced employee performance and helped build a motivated workforce. • Coaching staff to ensure they develop their full work potential and provide the best service. • Providing the highest level of customer service to ensure every guest has their needs met and an enjoyable experience.

• Safely operating attractions to ensure that all guests had a safe and enjoyable experience. • Providing the highest level of customer service to ensure every guest has their needs met and an enjoyable experience.