Matt Dillon Email & Phone Number

Downers Grove, IL, US

Downers Grove, IL, US

Downers Grove, IL, US

Downers Grove, IL, US

Helped design, install, and maintain all aspects of Microsoft Endpoint Configuration Manager (SCCM) for Sentinel's clients. This included upgrades from 2012 to Current Branch, new Current Branch installations, and modifications to systems already in place. Well versed in PKI certificate deployment, Cloud Management Gateway installation and configuration.

Chicago, IL, US

• Desktop Engineer (September 2018 – Present)
• Designed and implemented a brand-new System Center Configuration Manager environment using Windows Server 2016, SQL Standard 2017, and VMWare at a fast-paced trading firm with locations in Chicago, Boston, Sydney, and.
• Restructured the existing Active Directory and Group Policy environment using Role-based groups.- Cleaned up all unnecessary Distribution/ Security Groups- Created an automated User Creation Process using.
• Redesigned the entire Tablet build process used for Floor Traders.
• Create Documentation using Atlassian Confluence.
• Track Projects and Tickets using Jira.

Westchester, IL, US

• Responsible for end-to-end management of client endpoints across the IAA enterprise. Includes over 180 branch offices and 3000+ endpoints. I am the lead engineer that architects and designs the Windows 10 Operating.
• Design and maintain workstation operating system images for end user end point devices including development, testing, documentation, and deployment.
• Management and deployment of operating system and 3rd party software updates for end points.
• Architecture of group policies applicable to workstation infrastructure.
• Provide technical design leadership and support for designated end user technologies.
• Lead in recommendations on complex issues to achieve long-term results and strategic objectives.

Fort Lauderdale, FL, US

SCCM Desktop EngineerI was a consultant to Insurance Auto Auctions to fill the role of a Desktop Engineer. I was responsible for testing Group Policy, SCCM Applications Packaging, Hyper-V Deployments and testing, PowerShell scripting among other duties. I was hired as a full-time employee in Feb, 2017.

• Member of a small IT Operations team tasked with updating current infrastructure with the immediate goal of obtaining HITRUST certification.
• Setup and maintained a SCCM 2012 environment.
• Applies appropriate patches and upgrades to internal applications.
• Supports all application infrastructure components (installation, configuration, maintenance).
• Follows security guidelines with respect to user access and data protection.
• Works in conjunction with software development lifecycle to meet goals and milestones.

Chicago, IL, US

Creates and deploys application packages for the desktop environment, maintains and creates task sequences for PC/VDI OS deployments, and generates custom queries. Can troubleshoot SCCM client install issues and software failures quickly using log filesAdministers the AD environment for the desktop side, including Lync, the RSA SecurID consoleCreates.

Windsor, Connecticut, US

• The sole Desktop Support Technician responsible for maintaining a user base of over 300 users. Job responibilities included setting up new computers for users, troubleshooting hardware and software issues, installing.
• Using SMS 2003, provided software installations and Service pack upgrades.
• Maintained the Human Resource software and databases

Windsor, Connecticut, US

• Provided Level II phone support to online traders on Real Tick Trading software, where I worked on network connectivity issues, software installations, and general troubleshooting. Key Contributions:
• Organized all technical aspects of the tradeshows that they attended, including booth design and layout, providing high speed Internet to all product vendors, as well as providing sales demonstrations, and providing a.
• Created Documentation for use by the Technical Support/ Marketing Teams for use in product demo's and support.

Randolph AFB, TX, US

I was a crew chief on KC-135E Refueling Tankers responsible for maintaining a mission-ready status on assigned aircraft. I started out as a reservist, working two days a month and two weeks throughout the year. At one point, I was a full time reservist working 8-5 Monday through Friday, in addition to my regular enlistment. Best job I ever had and I would.

Chiyoda-ku, Tokyo, JP

Associate Of Applied Science, It Security Specialist

Certificate Of Completion, Course 10748 - Planning And Deploying System Center 2012 Configuration Manager

10961 - Automating Administration With Powershell 3.0

Course 10325 - Automating Administration With Powershell 2.0

Staff Sergeant / E5, Strategic Aircraft Maintenance Technician

Comptia A+ Certification, A+/ Pc Support Technician Certificate

Business Information Systems

Education record