As a manager at Bowman Auto, I oversee the operations and performance of the pre-owned vehicle sales department, ensuring customer satisfaction and profitability. I have more than five years of experience in the automotive retail industry, having previously worked as a manager at Tri-County, where I increased sales by 15% and improved customer retention by 20%. I have an associate's degree in business administration and management from The Ohio State University, where I learned the fundamentals of marketing, finance, and leadership. I have strong skills in pre-owned vehicle sales, operations, and retail operations, as well as a passion for delivering quality service and value to customers. I am always looking for new opportunities to learn, grow, and contribute to the success of the team and the organization.