Principal Product Manager, Digital Services
Current• Responsible for software product management for a SaaS portfolio with over $20M in annual revenue• Lead cross-functionally to define schedule, requirements, resource plans, integration plans, prioritize initiatives, and proactively identify/address potential setbacks.• Prioritize requests from various stakeholders by ranking them against strategic goals and initiatives. Define requirements for each request, as well as the desired user experience• Draft feature documentation as needed and work with content creation teams to develop appropriate training content• Balance the business needs with technical constraints by building deep subject matter expertise.• Maintain the team's focus on strategy and goal-oriented results when tackling complex problems.• Provide regular updates about program progress, issues, and risks to key stakeholders.• Act as subject matter expert through internal training and demonstration of key product functionality for support, sales, onboarding, and other cross-functional teams.• Ensure that implementation of features meets established quality standards, functional requirements and UX guidelines• Influence decision making and problem solving across teams