Information Technology Manager
Current- Led technology selection and rollout, focusing on organisational planning and supplier service-level agreements.- Oversaw daily performance of computer systems and immediately respond to critical issues to keep the network up and running.- Demonstrated familiarity with latest hardware, software and networking technology.- Coordinated technical training and personal development classes for staff members.- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.- Assisted in development of long-term strategies to grow the department and resources.- Communicated with the executive team to maximise development efficiencies and resolve technology issues.- Wrote policy, procedure and manuals governing internal IT use.- Understood key product management roadmap objectives and requirements to develop product technology strategy.