Commercial Collections Agent
CurrentEcho provides specialist products and services for utilities and public sector organisations across the UK. We describe what we do as customer process management, which is the elements of "Business Process Outsourcing" (BPO) which require contact with our clients' customers. Our core services - Contact Management, Revenue Management, and Software Solutions - are underpinned by a deep understanding of both regulated and non-regulated industry.A wholly owned subsidiary of South Staffordshire Plc, we have around 500 employees at shared service centres in the Midlands, Northern Ireland, London and India.As a subsidiary of South Staffordshire Plc, Echo is 100% owned by Alinda Capital Partners LLC, a European and American investor in and manager of infrastructure assets, and is now part of its $7bn infrastructure fund.
