Provided consulting and implementation services to a variety of customers, specializing in law firms, financial organizations, and healthcare providers. Leveraged skills with EMC portfolio, Microsoft Active Directory, and VMWare to provide reliable solutions to customers in a timely fashion. Quickly learned new skillsets to assist team members and customers. ◆ Recognized internally as subject-matter expert (SME) for EMC portfolio, storage solutions, cloud architecture, Microsoft Active Directory, PowerShell, converged infrastructure, and solution design. ◆ Implemented user workspace management solution for physical and virtual desktop environment at a leading law firm, providing unified user environment and reducing costs by minimizing WAN links as users moved to virtual desktop solution. Solution used RES One Workspace manager and Citrix XenDesktop. ◆ Led project with regional health care provider to use PowerShell to assess the current health of their Microsoft Active Directory, VMware, and server infrastructures prior to collapsing their three domains into one. ◆ Implemented RES One Automation and RES One Service Store to implement a self-service portal to automate routine processes: onboarding and offboarding new hires, moving users to other departments, and streamlining resource requests. Reduced help desk staff’s routine tasks, freeing resources for productive projects.

Partner with ten account managers across western Pennsylvania responsible for infrastructure, professional services, and managed services accounts ranging from small businesses to enterprise organizations. Specialized in providing key clients, including several major universities, local government, and healthcare providers with EMC Portfolio, VMWare, VCE, Palo Alto, and Aruba Networks product solutions. Liaised with customers throughout sales cycle to identify opportunities and design solutions. Worked closely with geographically dispersed team of 12-15 with minimal oversight. ◆ Recognized internally as subject-matter expert (SME) for EMC Isilon, NAS solutions, unified storage, cloud architecture, and solution design. ◆ Orchestrated relocation of file data from several file servers to a dedicated NAS platform for major university, providing researchers with substantially increased functionality and storage. ◆ Championed transition from disparate systems to hyper-converged solution for small university, reducing management overhead and environmental costs while providing room for growth. ◆ Assisted small university with disaster recovery planning by providing solution that included replication for critical virtual machines as well as a dedicated backup appliance. ◆ Steered deployment of multiple storage solutions for large manufacturing company, including solution providing 300TB of active storage and approximately 2PB of cold archive.

Collaborated with four enterprise account teams and an Isilon territory manager in identifying and delivering solutions for 18-24 enterprise customers. Worked with customer throughout sales campaign to gather technical requirements and to provide support and escalated troubleshooting. Collaborated daily with geographically dispersed technical team of 8 with minimal managerial oversight. Liaised regularly with technical and sales teams within customer organizations to ensure requested solutions were delivered in line with customer needs. Drafted white papers, exams and technical documentation. ◆ Integral in providing in-depth analysis of file-base storage solution for major client covering 13 international locations and multiple remote offices; developed solution that required export-controlled data to be managed within a single solution but separated to meet compliance standards. ◆ Spearheaded replacement of multiple PACS imaging systems with a single vendor-neutral archive (VNA) for major hospital system, and integrated seven disparate storage solutions into one; additionally migrated corporate file shares and EPIC Blob data into single solution that reduced costs, improved ease of management, and delivered improved performance. ◆ Acted as an internal SME on topics such as Hadoop, storage, networking, cloud architecture, and solutions architecture.

Fully accountable for design, upkeep and troubleshooting of enterprise storage environment. Deployed next-generation technologies for several major projects. Liaised and served as key point of contact to internal networking group regarding design and maintenance of storage and virtualization solutions. Contributed to beta testing with enterprise vendors. Formulated and implemented project plans and strategies for updating storage infrastructure. ◆ Key contributor to network group’s effort to retire outdated switching infrastructure and remove single point of failure from storage network. ◆ Conceived and implemented VMWare View infrastructure for student-based virtual desktop infrastructure pilot, providing students remote access to critical course software. ◆ Selected as infrastructure lead on application-virtualization project that enabled secure delivery of administrative computing applications to end users on various remote platforms. ◆ Championed discovery project entailing evaluation of storage environment to ensure use of optimal technology to meet university’s changing needs; recommended and led deployment of EMC VNX solution that incorporated technologies such as FAST Cache and FAST for Virtual Pools. ◆ Spearheaded design and replacement of existing SAN technology with EMC VNX solution.

Supervised 20-member infrastructure team in researching and resolving complex infrastructure issues for key computing initiatives. Planned and coordinated overall infrastructure strategy and multiple major IT infrastructure development projects. Worked closely with business leaders in resolving critical issues, formulating new business-enabling technology strategies, and budgeting / finance planning. Reported to senior management on critical computing issues and suggested solutions. Forged lasting relationships with enterprise partners. Formulated and managed IT infrastructure and project budgets. Liaised with diverse groups as SME on service-oriented architecture (SOA) design, data security, identity management, authentication, and authorization. ◆ Steered design and deployment of virtual desktop environment to provide robust, flexible cost-effective, and fault-tolerant environment for developers. ◆ Conceptualized, designed and implemented quality assurance lab for major development initiative, employing VMWare Lab Manager to allow self-service deployment of labs needed to meet agile development approach. ◆ Engineered 18-month archiving, backup, and storage roadmap to archive email, meet disaster recovery objectives, provide enterprise class storage, and ensure data protection. ◆ Architected next-generation software design project incorporating .NET platform, ADFS, Active Directory, ADAM, and certificate-based authentication. ◆ Instrumental in preparations for corporate acquisition by evaluating talent, auditing security, and reviewing technology; oversaw multiple subsequent IT integration initiatives.

Responsible for coordinating and managing all Windows-based initiatives, staffing, and multi-organizational projects. Led ongoing evolution of Windows infrastructure for enterprise; assessed and reported risks of threats to Windows infrastructure to senior management. Created, planned and managed IT budgets. Implemented and monitored security, storage, backup, and disaster recovery solutions for Windows infrastructure. Defined and adapted Windows software management lifecycle it to fit changing requirements. Packaged and prioritized deployment of several applications for Windows infrastructure; trained staff on technology use and troubleshooting. Designed best practices, test procedures, and deployment guidelines for new packages. Facilitated large-scale Windows migrations. ◆ Successfully received Top Secret security clearance in order to hold responsibility for maintenance of Windows machines in a Sensitive Compartmented Information Facility (SCIF). ◆ Orchestrated first public-facing Windows service in organization’s history. ◆ Hand-picked as lead architect in design and deployment of Windows infrastructure for an international partnership; optimized delegation of authority, bandwidth usage, and ease of administration with an Active Directory forest. ◆ Revamped existing Windows infrastructure to better leverage Microsoft technologies and utilized Group Policies to manage 300 client machines, maintaining least privilege without interfering with work flow. ◆ Boosted patch availability from days to hours by implementing Windows Software Update Services for patch distribution. ◆ Triggered significant reduction in build time and removed manual processes with automated deployment solution for clients and servers via Remote Installation Services (RIS), scripting, and Group Policy. ◆ Partnered with multiple internal groups to design and deploy single sign-on solution for applications utilized by external customers.