Matt Ma work email
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Training:2007/04 Overview on ManagementAchieve Wise Management Consulting Company2007/08 Team Management - Managing Team PerformanceAchieve Wise Management Consulting Company2007/11 7 Habits of Highly Effective PeopleFranklinCovey2007/11 Advanced Logistics KnowledgeACR Consulting Co., Ltd.Specialties: balance, budgeting, business development, cantonese, chinese, communication skills, customer relations, customer service, delivery, english, financial, logistics, mandarin, microsoft office, networking, public speaking, quality, requirements, sop, translation,
Airbus Helicopters China
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Head Of MroAirbus Helicopters China Nov 2019 - PresentShenzhen, Guangdong, China- Support all customers in China locally for MRO purposes, including new aircraft reassembly, maintenance, repair, modification and retrofit. - Manage the service centre approval activities
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Head Of Material Support And LogisticsAirbus Helicopters China Oct 2014 - Oct 2019Shenzhen- Managing and monitoring the team to provide pricing and quotation for new and repairable, standard exchange spare parts taking into consideration all of the current available services on offer to all customers- Managing Customer Logistics satisfaction- Monitoring progress and implement strategies, including collection of related data from customers to assist the Material and Customer Support teams to achieve objectives.- Feed sales prospects through deep understanding of customer requirements.- Support the Sales manager when defining S&S offers and participate in S&S negotiation subjects.- Customer payment follow-up- Monitor key performance indicators and take corrective actions- Align S&S objectives and targets for the customer. - Develop new services in China
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Customer Service ManagerAirbus Helicopters China (Previously Eurocopter China) Aug 2009 - Sep 2014中国 广东 深圳- Contract execution- Ensured after-sales services were well delivered, including spare part supply, warranty claim, R&O, Technical assistance, Training- Ensured customer satisfaction- Developed business opportunities in terms of spare part, technical assistance and trainings
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CoordinatorApm Global Logistics Apr 2008 - Jul 2009Shenzhen, Guangdong, China- Vendor manangement- Local business development- Coordinate closely with 3rd parties to ensure excellent service delivery
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Team LeaderMaersk Information Processing (Guangdong) Ltd May 2007 - Apr 2008Guangzhou, Guangdong, China- Responsible for leading the team to achieve the company's target- Responsible for KPI analysis- In charge of project cargo
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Logistics Assistant, Senior Logistics AssistantMaersk Information Processing (Guangdong) Ltd. Aug 2005 - Apr 2007Data input
Matt Ma Skills
Frequently Asked Questions about Matt Ma
What company does Matt Ma work for?
Matt Ma works for Airbus Helicopters China
What is Matt Ma's role at the current company?
Matt Ma's current role is Airbus helicopters China - Head of MRO.
What is Matt Ma's email address?
Matt Ma's email address is ma****@****live.cn
What schools did Matt Ma attend?
Matt Ma attended Audencia, University Of International Business And Economics, Guangzhou Institute Of Technology.
What skills is Matt Ma known for?
Matt Ma has skills like Logistics, Customer Service, Microsoft Office, Budgets, English, Business Development, Public Speaking, Translation, Networking, Mandarin, Chinese, Sop.
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