Matt Macleod Email & Phone Number

Columbia, South Carolina, United States

Columbia, South Carolina, United States

- Communicate with bus companies, airlines, hotels, and Meet Directors weekly to build travel itineraries throughout the season - Responsible for scheduling PSA (Prospective Student-Athlete) travel for official and unofficial visits - Maintain open communication with Academic staff as it relates to Student- Athletes’ academic progress and any needs in that area - Oversee and act as main point of contact for all Student Athletic Managers on a daily basis - Monitor students’ adherence to study hall and tutor assignments, class attendance, and APR progress guidelines for graduation and eligibility - Maintain communication with team physicians as it relates to any injuries, rehab, and overall safety and health of Student-Athletes- Assist recruiting staff with on-campus official visits - Provide feedback and financial breakdown through the post-official visit contact software (ARMS)

Columbia, South Carolina

- Oversee and act as the main point of contact for 55 Sport Clubs and over 30 Intramural Sports throughout campus - Supervise three field complexes and two large scale facilities totaling 200,000 sq ft on a daily basis which includes managing up to 5,500 students - Work alongside the Sport Programs Director in allocating the Sport Clubs $70,000 and Sport Programs $260,000 annual budgets- Review/approve home event requests and travel itineraries for all clubs to ensure funding and logistics meet USC’s necessary criteria - In charge of researching, contacting, and developing a long-term plan for restrooms, robotic field painter, field lights, drainage and parking which will be utilized for Campus Recreations new $4.5 million dollar Field Project that is currently under construction- Member of Campus Recreation hiring committee for upper-level positions, in addition to leading the Graduate Assistant/Intern hiring process- Took lead in marketing registration passes for Intramural Sports, reviewed satisfaction surveys from participants to increase marginal revenue and meet Campus Recreations yearly quota of over 3,200 registration passes purchased and distributed

Charlotte, North Carolina

- Led the Champions Village team in setting up all equipment/tents and acted as main point of contact for food vendors & BEST Security - Conducted final checks on each hospitality tent prior to opening Champions Village to ensure food, beverages, tv’s and heaters are ready for clients- During pregame affairs, answered any questions guests may have, while managing Champions Village to ensure everything runs smoothly- After pregame activities conclude, I worked with my team to break-down leftover equipment and store properly for easy access

Las Vegas, Nevada

- Provided exceptional customer service to VIP players by learning all necessary product knowledge such as promotions, deposit/withdrawal requests, geo-locator analyzing system, up-to-date sportsbook market odds- Consistently met and exceeded productivity goals by conversing with a minimum of 75 VIP players daily, which turned into being responsible for handling high profile, more convoluted problems with players that entailed solving extremely time-consuming multi-day issues- Used conflict resolution skills with players' on a day-to-day basis across several different channels such as phone, email, and live chat

Charlotte, North Carolina

- Facilitated daily set up of golf course which included mow/upkeep of greens, fairways, approaches, rough, bunkers, and out of play areas- Ensured course cleanliness and high-quality conditions year-round for all members and PGA Tour players for annual Wells Fargo Championship

Myrtle Beach, South Carolina

- Oversaw day to day operations on the beach which included set up/break down of all equipment, provided necessary maintenance on all sail boats and jet skis, filed customers legal paperwork to make certain safety protocols are being followed, and assisted the operations staff when needed - Contacted the local Department of Natural Resources (DNR) to conduct safety checks for our parasail and banana boat captains

Columbia, South Carolina

- Provided support and led up to 100 athletes/coaches during all practices and both home/away meets throughout the season - Worked with Director of Operations to assess and implement travel logistics that entailed flight arrangements, athlete registration, hotel accommodations, transportation throughout travel meets, and meals for all athletes and coaches- Attended practice five days a week to take roll, time runners, video tape runners/athletes, and set up/break down equipment - Took inventory, organized, and distributed all gear to the athletes and coaching staff- Coordinated with other managers to ensure all events were filmed, conducted nightly room checks on all athletes and distributed the provided meals

Columbia, South Carolina

- Managed the cash flow throughout the General Admission parking lot, safely escorted fans out of the lot at the end of the game, ushered fans to and from their seats, and operated the Kid Zone inflatables.- Collaborated with the Director of Stadium Operations in maintaining stadium cleanliness throughout the season.

Lexington, South Carolina

- Came to the park on all game-days roughly 9 hours before first pitch to pressure wash and clean the main concourse, set-up and break-down batting practice, provide parking assistance for fans, as well as maintain the cleanliness of the clubhouse and front office, which included all restrooms on property- Assisted with keeping the field in playable condition by watering, dragging, and lining the infield on a daily basis, along with fertilizing and edging the outfield grass when needed- On non-game days, I would organize the storage units, roll/unroll the rain tarp when weather permitted, and assist the Food & Beverage department with unloading delivery trucks.

Augusta, Georgia

- For the week of The Masters Tournament, I unboxed and organized all headwear in the South Village Shop- Accountable for stocking shelves throughout the showroom floor along with assisting Patrons with any questions they had

Master'S Degree, Sport & Entertainment Management

Bachelor Of Science - Bs, Sport And Entertainment Management

Activities and Societies: Sigma Psi Mu (Sport & Entertainment Business Fraternity)Graduated with Cum Laude Honors