-Keep an open line or communication with our customers and contract carriers to provide accurate, efficient, and swift shipping all while maintaining competitive pricing for both customer and carrier.-Daily tasks include building, scheduling and planning any shipment our customers need, be it Full Truckload (dry van, refridgerated or flatbed), LTL, Partial Truckload, over-dimensional, and even rail shipments, both domestically and internationally.- While on-call 24hrs a day 7 days a week, we track and trace every shipment from the moment we're made aware of the shipment to the moment our smiling customer have signed POD's in hand.- Giltner has established a great name over many many years of shipping, our specific office was a start-up office. This gave us the ability to quickly adapt and change to suit the customer's needs as they arise and also provide a single (if not an exclusive team) point of contact to answer any questions and/or concerns.

- Negotiated competitive pricing for both customer and contract carriers for prospective truckload shipments-Build and schedule daily shipments-Track & trace drivers to ensure on-time pick and delivery and communicate any possible delays or issues with the customer.-Ensure the proper paperwork and payment has been given to the respective parties in a timely manner.-Developed SOP's for a start-up brokerage.

Develops carrier relationships to create a seamless shipping experience for our customersManages carrier expectations through the use of SOPs, KPIs and other account metrics.Lead or partner with co-workers on business reviews and carrier meetingsIdentify areas to improve on, such as markets and changing trends due to weather changes, and financial dips.

Constantly multi-tasking, I concentrate exclusively on booking truckload shipments nationwide.Negotiate rates and worked the best option for each shipment for customers such as Coca-Cola, MillerCoors, Tempur Pedic, and John Deere to name a fewWork hand in hand with nationwide carriers to schedule price-conscious shipments to get the carriers where they needed their trucks for their own customer freight.Advise customers and customer reps on current market trends

Worked with shipping offices and carriers and scheduled shipments for both shippers and receivers.Negotiated rates and contracts with carriers and customers to ensure the best pricing for all 3 parties.Prospected new customers and their shipping needs.Tracked shipments to ensure on-time-delivery or rescheduled appointments and alternative methods in the case of a breakdown or similar situations.

Tracked ocean liners overseas and coordinated shipment pick upsDecided how the shipments would reach their destinations be it by truck or by rail.Ensured we had all proper documentation before dispatching trucks to pick up the shipments.Worked contracts with carriers and set up payment

-Kept track of all employee hours and vacation time accrued/used-Handled all customer service issues and made changes to orders as needed.-Paid invoices and kept track of all credit card purchases and allocated each expense within the plant.-Remained current with ISO and HAACP certifications and documentation.-Printed labels for the day's production crew.-Managed inbound and outbound shipping and inventory.

-Found trucks, negotiated rates, completed insurance and load details.-Prospected and managed my own accounts, working directly with customer and carriers to schedule appropriate pick up and delivery times.-Ensured the carriers had exceptional service and equipment (from refrigerated units to step-deck trailers) and proper documentation prior to booking freight, such as adequate insurance to broker/carrier agreements.