Selected to lead GM Financials’ DevOps automation initiatives across the organization. Serve as a member of a group tasked with organizational Cloud Transformation. Led a lean team of 17 technology professionals while also managing products for ~600 internal customers in Shared Services. Direct a $3.5M annual budget.Co-developed the strategic technology vision for the organization with a focus on establishing core practices and competencies that drive cloud delivery program. The team is part of a larger organizational realignment toward Cloud adoption and enablement of Microsoft Azure.Direct the core CICD practice that serves legacy software development and emerging product-delivery towers. Oversee hybrid cloud infrastructure as code delivery practice built upon Terraform and Chef. Serve as SME for new product teams, with focus on CICD pipeline and Infrastructure as Code inquiries related to technologies including Azure Kubernetes Service. Train, teach, and mentor technologists in software development transformation. Serve as leader/stakeholder in organization transformation programs, open-source onboarding, GIT migration, and DevOps and Agile transformation.•Created CICD as-a-service approach; development teams can deploy their own pipelines which has reduced deployment times from hours to less than 90 seconds. •Served as DevSecOps tower lead to replatform and rearchitect core business platforms from legacy on premises to cloud native architecture in Azure. •Key stakeholder in Azure Cloud Center of Excellence, governing body over IT-wide cloud initiative.•Initiated Open Source transformation project; charter member of OS Program Office, tasked with process engineering, automation, and metrics around OS governance.•Serve as Acting Developer Experience (DevX) advocate. Lead a multi-disciplinary effort toward a balanced approach to empower software developer innovation.•Chartered multiple communities of practice for CI/CD, IaC, and Azure DevOps boards.

Promoted as job expanded to include oversight of DevOps (tooling automation team), Splunk Engineering, and Enterprise NOC/Monitoring. Led DevOps Automation to support CI/CD pipeline engineering, Cloud Engineering, and API gateway management. Developed and executed a comprehensive vision for a business group that had not previously existed including technology, the cloud, and recruiting high-performing talent.Directed 5 teams comprised of 85 professionals focused on production support and operations across all North American and International business channels. Oversaw 15+ Auto Loan and Lease platforms, along with loan servicing and contact center platform /dialer operations.

Promoted to AVP as the Windows Server Team grew to encompass two functions: support of back-office administration and platform support. Led one team of 4 to become the Platform Engineering team that supports the loan originations for GM. Earned 3 promotions.Oversaw support and release for business platforms during a time of rapid growth after GM divested its previous finance company in 2005 and built its own in-house financing business. Directed 15 enterprise platforms spanning 10+ business channels during a global expansion and increase in the number products and platforms.

Current duties and accomplishments:-Network Team Lead, including guidance and direction for 4 other full time Network Administrators and oversight for the group which is responsible for all campus servers and related infrastructure, including email systems, file and print, user accounts, backups, etc.-Daily and weekly project reporting to senior management-Supervision of Numarasoft Trackit Work Order queue's for our group, including assignment of work orders and projects to team members-EMC Avamar implementation and support-Advanced Active Directory design and implementation-Advanced Group Policy design and implementation-Windows Server 2008 R2 Server implementation and support-Windows 7 implementation and support-VMWare VSphere implementation and support-Dell Equallogic implementation and support-Novell Netware Administration and support-GroupWise Administration and support-Responsible for monthly server patching using WSUS-Solaris 10 Administration and support for campus Voyager library cataloging system-Complete design of Windows Network all within VMWare environments. Includes: Windows File and Print, Active -Directory Group and User implementation and management.-Design of Active Directory Sites, including 4 remote sites and our main campus site-Committee chair for Exchange Migration project, including all options pertaining to the movement from GroupWise 8 to Exchange 2010.-Exchange 2010 environment architecture, testing, implementation, and roll-out.

Duties and accomplishments:-Active Directory and Exchange 2003 administration and support-Group Policy redesign, administration, and support-Implemented Blackberry Enterprise Server for Exchange-Responsible for company's cellular contracts, and all smart phone support and assignment to excecutives.-Responsible for all company backups using Ultrabac (scheduling, taking drives off site, etc.)-Implemented Microsoft Data Protection Manager 2007-Citrix Metaframe XPe to Presentation Server 4.0 migration, administration, and support-Responsible for all OS builds, rebuilds, and replacements on HP Proliant hardware-Design, administration and support of company's fiber channel SAN solution, using HP drive shelves and Brocade switches-Worked with facilities maintenance and network engineer on server room redesign and expansion.-Level 3 support for all help desk users and Numarasoft Trackit Work Orders

Duties and accomplishments:-Responsible for enterprise backup solution, which includes administration and support of Legato Networker 7.2, ADIC i2000 Tape library, and ADIC Pathlight VX backup to disk unit. -Completed re-architecture and upgrade of backup system Nov.- Dec. 2005, which included transition off of old tape system the ADIC Scalar 1000 tape library. Responsible for all backup and restore requests, including file servers, exchange mailbox stores (including construction of recovery server), SQL, etc..-Active Directory and Exchange 2003 administration and support.-Citrix Metaframe XPe Administration and support, including published desktop and several published applications across a 10 server farm.-Responsible for documentation of all processes and procedures related to projects and assigned tasks.-Responsible for all OS builds, rebuilds, and replacements on DELL PowerEdge hardware.-Team lead responsible for AIX - Unix administration.-Responsible for managing multiple projects for various departments simultaneously.-Completed file server migration including application, data files, and multiple shares for server utilized by approx. 1800 city users.-Other day-to-day duties include: AD account set up, configuration of share / NTFS permissions in DFS environment.

Duties and accomplishments:-Responsible for all server OS builds, rebuilds, and replacements-both from scratch and using ghost images. (Accustomed to working with Compaq/HP, and Dell systems.)-Responsible for setup of large IIS6 ASP.NET deployments containing multiple stand-alone and load-balanced websites on private and public network segments.-Project management and technical liaison for numerous application deployments spread across over 500 Windows Servers within the enterprise.-Responsible for trouble-shooting server application and/or hardware failures when they occur and coming to a speedy resolution.-Responsible for complying with strict change management and SARBOX guidelines for changes to development, QA, and production environments.-Active Directory domain administration.-Documentation of all technical aspects of assigned projects.-Converted nearly 150 NT4 servers to Windows 2000 or 2003-Helped build and support a 17 server Citrix Metaframe XPe server farm running on Windows 2000 Terminal Services; includes the following server types: 11 application, 2 NFuse, 2 Secure Gateway and 2 Secure Ticket Authorities.-Other day-to-day duties include: AD account migrations, FTP site setup, script coding and job scheduling, Remedy trouble tickets, setting up AD groups and users, assigning NTFS permissions, activating Windows Messaging accounts (SIP), etc.

Duties and accomplishments:-In-depth Windows Systems administration including operating system and hardware-Citrix Metaframe Server Farm architecture/design and administration - included complete design of Citrix Farm for Siebel 2000 implementation-Exchange 5.5 administration - Primary lead on Exchange expansion project-Network monitoring - Project consultant on monitoring tool acquisition project which included test pilots of both BMC Patrol and NetIQ AppManager.-Windows 2000 migration testing and deployment-Active Directory design and implementation-Responsible for developing and implementing server backup rotations using Veritas Backup Exec for NT/2000-Administering company's anti-virus solution on all desktops and servers-Building new servers and installing new hardware/software as needed - Accustomed to working with Compaq, HP, and Dell systems-Trouble-shooting server application and/or hardware failures when they occur.-Handling escalated desktop issues-Submitting equipment requests and ordering hardware/software from vendors-Saved company thousands of dollars in server hardware acquisition plan for Citrix Farm.

Duties and accomplishments:-Team Leader and Primary Contact for IDEAL On-line Library and Academic Press product line, which included testing new products and documenting results, documenting support strategy, and rapidly responding to technical inquiries.-Provided technical support for over 500 software products in DOS, Windows 3.x, 95/98/2000, NT, and Macintosh environments-Supported client/server software and web based products. -Resolved technical inquiries in a timely fashion through the use of automated support-Documented trouble tickets in a relational database-Composed knowledge base solutions in an easy to understand way-Responsible for bi-weekly reporting of open/closed incidents-Cross-trained colleagues in area of specialty-Responsible for maintaining and updating software library-Statistically at or near the top in open/ closed tickets and resolved issues for two straight years-Managed roll-out of new support operating unit for entire product-line.

Duties and accomplishments:-The development and management of software licensing agreement documents and program reference manuals for hand-held unit platforms-Managing multiple documentation projects simultaneously-Maintaining lists of new and updated programs-Testing COBOL and C programs-Maintaining error lists for programmers-Frequently publishing new versions of program documentation for various clients