As the Supplier Performance Manager, I am responsible for the management of Ericsson’s Strategic Partnerships and their performance, compliance, capacity and contractual adherence. Driving change through setting quality benchmarks, thorough governance, process architecture, and maintaining strong supplier relationships. Working alongside the NEO LT, Project Teams, Sourcing, HSE Team, Global and Market Area leads.• Working with key stakeholders to development and implement sourcing and… Show more As the Supplier Performance Manager, I am responsible for the management of Ericsson’s Strategic Partnerships and their performance, compliance, capacity and contractual adherence. Driving change through setting quality benchmarks, thorough governance, process architecture, and maintaining strong supplier relationships. Working alongside the NEO LT, Project Teams, Sourcing, HSE Team, Global and Market Area leads.• Working with key stakeholders to development and implement sourcing and supplier account management strategy• Designing solutions that develop great customer outcomes• Support compliance with relevant policies and procedures• Identify opportunities to drive value and improve performance of existing and potential suppliers• Seek ways to improve innovation in processes, reduce costs, manage and reduce risk and stimulate performance improvement• Implement and deliver rigorous governance through supplier relationships• Ensure key supplier relationships deliver desired business outcomes• Manage strategic suppliers to continuously reduce cycle times, secure capacity and develop supply chain performance of suppliers• Understanding of competitor activity, regulatory and legislative developments• Ensure all contractual and regulatory requirements are met at all Show less

In this role my accountabilities and responsibilities include, but are not limited to:• Working within the Australian and New Zealand (ANZA) Network Operations Leadership Team to strategise and develop a sustainable workforce framework.• Drive contract and commercial outcomes that deliver margin improvement and cost reductions.• Work alongside Ericsson’s leadership team and senior internal stakeholders to devise new business opportunities.• An escalation point for all… Show more In this role my accountabilities and responsibilities include, but are not limited to:• Working within the Australian and New Zealand (ANZA) Network Operations Leadership Team to strategise and develop a sustainable workforce framework.• Drive contract and commercial outcomes that deliver margin improvement and cost reductions.• Work alongside Ericsson’s leadership team and senior internal stakeholders to devise new business opportunities.• An escalation point for all workforce contract and commercial delivery matters.• High level governance for workforce performance and owner of ANZA’s quality program.• ANZA representative within the Market Area for ASP operational governance and strategies.• Owner of the ASP panel of contractors.• Anti Bribery and Corruption (ABC) owner and representative for ANZA.• Ensuring Ericsson and the Approved Service Providers (ASP) comply to industry regulations and our end customers terms and conditions. Show less

Reporting to the Head of Contract & Commercial Delivery, the Strategic ASP Manager (SAM) will develop and partner with the Network Operations Leadership Team to drive value-adding business strategies, through innovative and supportive business solutions, for the Australia and New Zealand market areas.The SAM will facilitate governance for strategic plan delivery, monitor performance and facilitate change to meet the businesses growth objectives and to build a sustainable competitive… Show more Reporting to the Head of Contract & Commercial Delivery, the Strategic ASP Manager (SAM) will develop and partner with the Network Operations Leadership Team to drive value-adding business strategies, through innovative and supportive business solutions, for the Australia and New Zealand market areas.The SAM will facilitate governance for strategic plan delivery, monitor performance and facilitate change to meet the businesses growth objectives and to build a sustainable competitive advantage. Duties:• Develop business cases based on business analytics, market trends and competitive intelligence.• Perform business modelling to optimize business functionality and performance.• Collaborate with various departments to collect business data to complete timely analysis and reporting.• Research business opportunities to create new viable income streams.• Review and recommend improvements to existing business strategies.• Develop immediate responses to new market threats and opportunities.• Continually seek futuristic and innovative approaches that enhance knowledge around sustainability.• Support the development of long/short-term organizational growth strategies.• Conduct research and analysis of operational effectiveness, processes, stakeholders, etc.• Work with the team to develop innovative business techniques and models.• Identify business gaps and propose corrective actions.• Recommend business improvements based on market and competitive trends.• Perform root cause analysis of potential problems and provide effective resolutions. Show less

The role of the ASP Manager is to manage the relationship between Ericsson Approved Service Providers (ASPs), business partners and the project delivery organisation. Responsibilities in this role will include agreement of work allocation, management of business relationship for mutual success, performance monitoring, planning, governance, and communication. Reporting into the Project Director and the Head of Field Services & ASP Management.In this role, you will accountable for:•… Show more The role of the ASP Manager is to manage the relationship between Ericsson Approved Service Providers (ASPs), business partners and the project delivery organisation. Responsibilities in this role will include agreement of work allocation, management of business relationship for mutual success, performance monitoring, planning, governance, and communication. Reporting into the Project Director and the Head of Field Services & ASP Management.In this role, you will accountable for:• Conducting monthly meetings with senior management within partner level stakeholder’s meetings between Ericsson COM and PD and Partner MD / CEO or business owner. Meeting will be focused on relationship and macro issues to direct and steer positive outcomes. • Holding monthly meetings with Ericsson ASPs and project leaders, dealing with issues & escalations and steering positive outcomes.• Listen, understand, building trust & respect our valued partners. Advocate for them in our business. Stay very aligned with Ericsson project and represent our requirements and expectations to the partners in open and transparent way. Provide partners with honest feedback on their performance.• Establish 12-month business plan and track execution to that plan. Align Ericsson project requirements with services that the partner is willing and able to perform. Track progress and alignment to plan monthly• Work collaboratively with various stakeholders such as but not limited to Ericsson Project Management, Ericsson Build and Optimise, Ericsson Field Services Organisation and other Ericsson Delivery Partners• Working with our project, safety, and advanced engineering teams to communicate, changes in the way partners should work with respect to equipment install and test, safety issues at work & procedural or scope requirements Show less

Reporting to the General Manager, I am primarily responsible for overseeing a team of administrators/engineers and several offshore vendors whom control all technical data related aspects of the Telstra, Vodafone & 3GIS projects. I am also key in the setting up of new programs of work and governance throughout their life-cycles.Project Management• Coordinate resources to complete key tasks and meet project objectives and client KPI’s• Implement and maintain a project plan to… Show more Reporting to the General Manager, I am primarily responsible for overseeing a team of administrators/engineers and several offshore vendors whom control all technical data related aspects of the Telstra, Vodafone & 3GIS projects. I am also key in the setting up of new programs of work and governance throughout their life-cycles.Project Management• Coordinate resources to complete key tasks and meet project objectives and client KPI’s• Implement and maintain a project plan to meet the requirements and obligations of the contract• Manage and lead an employee and supplier workforce of direct and indirect reports to successfully meet project objectives• Manage project financials to ensure project profitability. Including the creation of contracts, setting of SLA’s and coordinating invoicing for external suppliers• Produce and distribute regular high-level reports• Liaise with project stake holders to define and deliver their needsBusiness Development• Build and maintain effective working relationships with the client• Identify and develop new business opportunities to maximize existing business relationships• Identify and develop new business strategies to streamline existing practices• Identifying and developing continual improvement opportunitiesPeople Management• Delegate tasks to direct reports in line with skill, knowledge, ability and where necessary identify skills gaps and training requirements• Maintain an energetic and enthusiastic approach to motivate the team to achieve above baseline targets and ensure a performance-based culture is upheldOffshore Operations• Identify scope that would be better managed offshore and facilitate accordingly• Conduct vendor selection, ensuring key criteria are met to best deliver our product• Initiate preliminary interviews and feasibility of vendors capabilities• Train offshore vendors to satisfy clients requirements• Work closely with vendors to drive efficiency and quality Show less

With an extensive knowledge of the industry and senior design expertise; I successfully wound up the Telstra AAS contract, before being relocated into the NBNCo space to lead a large team of designers, project support personal and several offshore vendors. Specialising in procedural optimisation, forward thinking strategies and vendor relations; whilst overseeing the operations and program for my team. Ensuring delivery and quality targets were met across the board, streamlining… Show more With an extensive knowledge of the industry and senior design expertise; I successfully wound up the Telstra AAS contract, before being relocated into the NBNCo space to lead a large team of designers, project support personal and several offshore vendors. Specialising in procedural optimisation, forward thinking strategies and vendor relations; whilst overseeing the operations and program for my team. Ensuring delivery and quality targets were met across the board, streamlining processes and creating new initiatives to help the team grow. Show less