Matt Oehler Email & Phone Number

Fairfield, Ohio, United States

West Chester, Ohio, United States

• Served as a third-party logistics broker, negotiating, and scheduling shipments, improving customer relations, and controlling the movement of all end-to-end freight. • Successfully completed TQL Sales Training Platform including cold-calling, negotiating, sales technology, and value-based selling. • Received the team’s “Top Freight Hustler” award two weeks into employment and retained award until departure for exceeding quotas and all KPIs.• Built & implemented a more efficient training process adding hands-on practice with in-house software allowing trainees a faster, more effective start.• Analyzed cold calling strategies and reported findings to general sales manager to benefit the team and improve our sale process.• Multi-tasked by managing a volume of 10-15 high-touch shipments per day ensuring on time client delivery with high-quality service to all customers resulting in the best TQL relationship.

Sharonville, Ohio, United States

• Assisted in all day-to-day operations within the warehouse and logistics teams including movement of products, customer service, order fulfillment, and various leadership projects. • Created a more efficient process for customer in-store pickups. Minimized wait times and increased customer satisfaction. • Responsible as shift team leader to deliver 100% order accuracy, fulfillment, and efficiency of all next day outbound shipments.• Manage all inventory analysis reports and execution to ensure no slippage nor surplus.• Created bi-weekly inventory reports in detail for placement. • Reported all damaged products to prevent poor customer satisfaction.

West Chester, Ohio

• Led and managed a team for all golf operations, customer service, and retail sales including opening/closing procedures, customer service, sales, scheduling, events, and guest satisfaction. • Executed multi-faceted marketing strategy utilizing digital marketing and creative merchandising to increase retails sales 30%.• Collaborated with club general manager in prioritizing and completing improvement projects impacting restaurant amenities, guest satisfaction, and infrastructure. • Organized all events such as outings and leagues. Controlled all scoring, rules, and budgets. This included maximizing efficiency with cart staff and instructing how they will provide the best client experience while minimizing staffing and indirect costs.

West Chester, Ohio

• Assisted in customer service, administration, logistics, scheduling, and all manual labor for owner and clients. Set the tone with my strong work ethic to ensure orderly completion of projects.• Trusted to handle equipment and projects on my own manner by owner. Maximized time by efficiently scheduling independent projects concurrently.

Bachelor'S Degree

Marketing