Matt Pendleton Email & Phone Number

Greenville, IN, US

New Albany, IN

Jeffersonville, Indiana

• Licensed Category 3B Turf Management maintaining 23 properties
• Decreased costs as Custodial Supervisor managing 74 direct reports
• Recruiting and hiring of qualified Custodians and Laborers
• Project manager over Capital Projects (Charlestown Middle School)
• Indiana Association of School Business Officials Facility Director Certification Program

Jeffersonville, IN

Facility ManagementGrounds and MaintenanceProject ManagementSecurity and School Safety Specialist

Louisville, KY

As an operation supervisor I was responsible for managing a team of 20 direct reports. I was responsible for managing an operational unit of Recovery Specialists that provided recovery and reimbursement services for the Emergency Room Physicians for the nation’s largest ER Physician’s Groups. My team was responsible to deliver accurate and timely billing.

Louisville, KY

I supervised a Customer Service Team in a 120 person call center. The call center takes about 2.5 Million inbound and outbound calls per year on average. My responsibility was managing 16 Customer Service Representatives which included training, monitoring of performance through GMT Work Force Management software, and Nuasis voice over internet telephone.

Louisville, Kentucky

In my position as Team Leader I was responsible for adjusting subrogation claims for all major healthcare clients. My responsibilities consisted of making outbound calls, negotiating, and handling complex billing reviews for accuracy. Managing over 700 files on average with $3.5M in backlog for the client base, I supported in rejecting and closing of.

Bachelor'S Degree, Marketing

Master Of Business Administration (M.B.A.), Mba Program