Matt Raybould Email & Phone Number

Swadlincote, England, United Kingdom

Burntwood, England, United Kingdom

Burton On Trent, Staffordshire

Experienced with working amongst a small team of support engineers within Spectrum’s technical service department. I am tasked in mentoring junior members of staff, training them to use the internal CRM system and providing overall guidance on the products and services that require support from the Spectrum Portfolio. Within the role, I have further.

Barton Under Needwood, DE13 8AJ

Supported a dedicated team of Customer Liaison Officers who supported the Sales Consultants for the business. I successfully managed a small team, ensuring all customer orders were processed within a sufficient timeframe and all customer enquiries are dealt accordingly. I also was responsible for coaching and mentoring junior members of staff that joined.

Barton Under Needwood, DE13 8AJ

Experienced in assisting customers after a sale had been taken, along with the responsibility of processing the order, and updating the customer on the progression. The role also included the responsibility of answering the telephone, and dealing with any customer queries or complaints. Working in an environment like this enabled me to develop problem.