Matt Roland
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Matt Roland Email & Phone Number

Customer Success Manager at ServiceNow at ServiceNow
Location: San Marcos, California, United States 12 work roles 1 school
1 work email found @smartdrive.net 2 phones found area 858 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email m****@smartdrive.net
Direct phone (858) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Success Manager at ServiceNow
Location
San Marcos, California, United States
Company size

Who is Matt Roland? Overview

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Quick answer

Matt Roland is listed as Customer Success Manager at ServiceNow at ServiceNow, a company with 5 employees, based in San Marcos, California, United States. AeroLeads shows a work email signal at smartdrive.net, phone signal with area code 858, and a matched LinkedIn profile for Matt Roland.

Matt Roland previously worked as Customer Success Manager - Public Sector at Servicenow and Customer Success Manager at Servicenow. Matt Roland holds Bachelor Of Arts, Communication And Business Administration from University Of Arizona.

Company email context

Email format at ServiceNow

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{first}.{last}@smartdrive.net
86% confidence

AeroLeads found 1 current-domain work email signal for Matt Roland. Compare company email patterns before reaching out.

Profile bio

About Matt Roland

Highly effective performance-driven Customer Success Manager with over seven years of experience managing multiple, simultaneous, complex customer accounts and internal projects. Experience working cross-functionally from the C-Suite, Sales, Marketing, Creative, Engineering, Supply Chain, Analytics, Ad Ops, and Client Services. Utilize strong analytical skills and strategic thinking to generate measurable results. Motivated, organized, trustworthy, and passionate about building strong relationships to deliver an excellent customer experience and exceed expectations.

Listed skills include Marketing, Sales, Digital Marketing, Saas, and 41 others.

Current workplace

Matt Roland's current company

Company context helps verify the profile and gives searchers a useful next step.

ServiceNow
Servicenow
Customer Success Manager at ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Website
Employees
5
AeroLeads page
12 roles

Matt Roland work experience

A career timeline built from the work history available for this profile.

Customer Success Manager - Public Sector

Current

Santa Clara, CA, US

Jan 2024 - Present

Customer Success Manager

Santa Clara, CA, US

Mar 2022 - Dec 2023

Customer Success Manager

Westlake, Texas, US

(Formerly SmartDrive and Omnitracs)Responsible for customer satisfaction, retention, and ensuring assigned customers are effectively leveraging the SmartDrive video-based safety program and transportation intelligence platform to improve fleet safety and driver performance.

May 2021 - Mar 2022

Project Manager

Westlake, Texas, US

  • Accountable for the planning, scheduling, tracking and coordination of cross-functional internal teams and assigned customers to successfully implement on-time, high quality, and technically complex solutions.
  • Develop and drive installation and delivery plans based on contract terms, site specific information, installation resources, and vehicle availability.
  • Single focal point for the execution of customer installation projects, from product pilots, technical trials, and rollouts.
  • Manage stakeholder expectations through organized communication plans to increase project awareness and coordination.
  • Collaborate with internal business partners (Field Service Engineering, Supply Chain, Customer Success, Tech Support) to ensure the timely completion of schedules and deliverables.
  • Implemented the SmartDrive video-based safety solution to over 4,500 vehicles across 150 unique locations.
Mar 2020 - Apr 2021

Campaign Performance Analyst, Enterprise

New York, NY, US

  • (Acquired by MGI in 2020)
  • Played a significant role in the Enterprise team to ensure campaigns maximize revenue and perform to clients’ expectations and success metrics.
  • Prepared and monitored campaign performance and delivery reporting, optimized mobile ad campaigns, and analyzed aggregate performance trends across the business.
  • Proactive daily analysis of ad delivery including performance, discrepancies, and viewability.
  • Compiled frequent client campaign delivery reports in Excel and summarized campaign KPIs.
  • Effectively communicated project status to internal stakeholders at all levels, especially if client’s revenue objectives are at risk and recommended strategic optimizations.
Aug 2019 - Jan 2020

Display Advertising Account Manager

Encinitas, CA, US

  • Play a key role in the Ad Ops group, supporting the sales, configuration, billing, and optimization efforts around each campaign
  • Assist in the understanding of client needs and KPIs to help research, strategize, and develop proposals and media plans
  • Confirm inventory availability and help traffic campaigns in DoubleClick for Publishers.
  • Collect reporting requirements and creative assets, and aid in setting timelines to ensure an on-timecampaign launch
  • Ensure the timely launch of every campaign with a high degree of accuracy
  • Confirm client assets and expectations align with advertising and QA guidelines
Sep 2018 - Mar 2019

Online Marketing Specialist

Chicago, Illinois, US

  • Manage campaign execution for multi-million dollar online Display acquisition budgets while meeting or exceeding annual plans.
  • Work closely with cross-functional teams (Creative, Merchandising, Supply Chain, Analytics, and Site) to identify and market the best-selling products across multiple consumer-facing brands; ProFlowers, Shari’s Berries.
  • Collaborate with Marketing Director to develop annual plans that forecast orders, new customer rates, cost per order, and spend.
  • Manage digital and creative agency partnerships to enhance display tactics, traffic, and conversion.
  • Own various publisher relationships for Display and Print media and confirm contracts represent the planned activities.
  • Manage creative production requests including selecting products, offers, and messaging to test both in-market and on landing pages.
May 2016 - Jul 2018

Marketing Coordinator, Display And Print

Chicago, Illinois, US

Responsible for supporting the operations of the Acquisition Marketing department, a B2C team that generates high revenue and new customers via multiple online and traditional marketing channels.

Aug 2014 - May 2016

Account Development Manager

San Diego, California, US

Tealium is the leader in enterprise tag management, serving some of the most demanding clients worldwide. Tealium's vendor-agnostic solution makes it easy for organizations to add, modify and remove all of their digital marketing page tags through a single line of code.

Nov 2012 - Jul 2014

Market Manager, Active Golf

Plano, TX, US

  • Develop and execute integrated strategies to increase tee time sales by $85,000 in a designated territory
  • Aggressively manage and adjust tee time rates to stay competitive with industry competitor rates
  • Monitor progress, track success, adjust plans to ensure achievement of company revenue goals
  • Effectively and efficiently manage a regional territory of over 250 golf courses
  • Increased tee time sales in my assigned regional territory by 65%
  • Enhance my customer service knowledge by working in a fast-pace environment
Apr 2011 - Nov 2012

Receiving Manager

US

  • Responsible for receiving and importing new inventory into the inventory managementsoftware
  • In charge of printing price tags for new merchandise
  • Frequently communicated with vendors to solve shipment errors
  • Responsible for handling discrepancies on purchase orders
  • Worked with retail buyers to create purchase orders
Sep 2010 - Apr 2011

Assistant To Sales Manager

Plano, TX, US

assisted in redesigning company website to increase customer satisfaction, check inventory, communicated with clients to update contracts, assisted sales manager at trade show, learned sales skills from sales manager.

Jun 2009 - Aug 2009
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 5 employees →

1 education record

Matt Roland education

  • University Of Arizona
    University Of Arizona
    Communication And Business Administration
FAQ

Frequently asked questions about Matt Roland

Quick answers generated from the profile data available on this page.

What company does Matt Roland work for?

Matt Roland works for ServiceNow.

What is Matt Roland's role at ServiceNow?

Matt Roland is listed as Customer Success Manager at ServiceNow at ServiceNow.

What is Matt Roland's email address?

AeroLeads has found 1 work email signal at @smartdrive.net for Matt Roland at ServiceNow.

What is Matt Roland's phone number?

AeroLeads has found 2 phone signal(s) with area code 858 for Matt Roland at ServiceNow.

Where is Matt Roland based?

Matt Roland is based in San Marcos, California, United States while working with ServiceNow.

What companies has Matt Roland worked for?

Matt Roland has worked for Servicenow, Solera, Inc., Verve, Dmv.Org, and Ftd Companies.

Who are Matt Roland's colleagues at ServiceNow?

Matt Roland's colleagues at ServiceNow include Dominique Watkins, Kalyan Veenam, Sergio Orozco Rodriguez, Linda Nguyen, and Gaurav Khandelwal.

How can I contact Matt Roland?

You can use AeroLeads to view verified contact signals for Matt Roland at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Matt Roland attend?

Matt Roland holds Bachelor Of Arts, Communication And Business Administration from University Of Arizona.

What skills is Matt Roland known for?

Matt Roland is listed with skills including Marketing, Sales, Digital Marketing, Saas, Management, Mobile Devices, Leadership, and Sales Operations.

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