Matt Singerman Email & Phone Number

Washington, DC, US

Washington DC-Baltimore Area

Built a new infrastructure sub-team to unify multiple different infrastructure and tooling systems from acquisitions, reducing cognitive overhead for managed systems.Unified CI/CD tooling, observability, caching, networking, and other infrastructure layers, onboarding infrastructure into unified Datadog, Grafana, and Prometheus systems, as well as.

Washington D.C. Metro Area

Created quarterly engineering roadmaps for Site Reliability team based on organizational priorities, including creating topic epics and breaking them down into individual tickets.Ran sprints on biweekly cadence with a focus on meeting roadmap goals and reducing technical debt. Created and implemented on-call procedures for Site Reliability team, then help.

Washington D.C. Metro Area

Built out networking infrastructure for migrations from private data center to public cloud provider.Automated provisioning to significantly speed up deployment time for new and expanded infrastructure.Provided mentoring to junior engineers.Provided advanced troubleshooting for other engineering teams teams, with a focus on network performance.

Washington, DC

Designed and implemented office and data center networks, from network edge down to the LAN.Virtualize networking infrastructureBuilt a cross-country virtual network for data center migration, enabling zero-downtime migrations of critical applications.Implemented AWS Direct Connect (DX), significantly reducing latency between private data centers and.

Washington D.C. Metro Area

Implemented and troubleshoot an extensive set of networking technologies, including DHCP, DNS, NTP, QoS and others.Installed, configure and manage network switches, routers, firewalls and load balancers from vendors such as Cisco Systems, Juniper Networks, Citrix and others.Troubleshooting network- and server-level errors for end users and technical.

Silver Spring, MD

Managed mixed network of Windows and Mac users and servers.Ensured network connectivity and optimize network layout.Installed and configured hardware firewalls and VPNs, as well as configure user systems to work with them.Installed and configured new servers, ranging from general use file servers to mail servers.Implemented server monitoring suites (Cacti.

Washington, DC

Provided all technical support for Maternal and Child Health Group using Macintosh and Windows XP applications, including Adobe Creative Suite 2 and Dreamweaver, as well as typical user applications. Administered multiple servers running WebSTAR V, Apache 1.3 on FreeBSD and on Mac OS X, and FileMaker Database Server on Mac OS X.Manageed IMAP mail accounts.

Pittsburgh, PA

Provided all technical support for an office of 15-20 users.Monitored and maintained two Debian Linux servers, one of which contains research database information spanning 15 years, the other of which controls DNS, Apache, Cyrus IMAP, print spooling, NFS services, and other services.Wrote shell and Perl scripts to aid in the automation of administrative.

Pittsburgh, PA

Constantly monitored and analyzed input on alumni involvement. Input quantitative data concerning alumni activity including entering data into Excel and Access files, as well as ADVANCE database entities. Coordinated event evaluations, alumni survey data and membership tracking information into comprehensive reports. Provided preliminary research on alumni.

Pittsburgh, PA

Answered customer support inquiries and requests.Regularly monitored server stability and performance. Set up and provided full support for user mailing lists.Monitored hardware and performed emergency upgrades as necessary.Located and resolved issues with Apache web server software, BIND DNS data, qmail and sendmail, and a host of other common Internet.