● Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.● Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings. ● Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave, including FMLA; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.● Handle employment-related inquiries from applicants, employees, and supervisors.● Attend and participate in employee disciplinary meetings, terminations, and investigations.● Successfully filled over 25 requisitions in 2023, saving the company over $225,000.● Transitioned onboarding tasks and benefits enrollment to a self-service portal through ADP.

● Member of executive leadership team and broad functional responsibility for recruiting, staffing, HR strategy, operations, internal communications, inclusion and diversity, organizational development, internal mobility, and performance management.● Ability to read financial reporting and interpret data.● Knowledge of federal, state and local employment laws.● Introduced new hires and conducted on-boarding sessions explaining HR policies, procedures, laws, rules, regulations, and standards● Charged with filling over 125 requisitions from September to November year after year.● Created staffing strategies as a creative and strategic partner to solve talent acquisition and staffing challenges.● Assisted in recruitment outreach to prospective employees.● Developed and promoted 20 employees.● Led over 75 investigations into employee relation concerns.● Created a retention plan and decreased turnover by 7% year over year.● Organized employee engagement surveys analyzed data and framed plans to increase satisfaction by 6.5% year over year.● Led and created a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.● Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

● Developed a team of 8 hourly leaders to become proficient in interviewing, developing, coaching, evaluating and retaining talent.● Planned intentional recruiting and staffing efforts to find and hire over 50 requisitions year after year. ● Effectively planned and managed team operational and cyclical programs to maximize team engagement and minimize business disruption through staffing routines, scheduling systems, and pay practices.● Increased Attendance by 30% by implementing both recognition and accountability discipline.● Attended quarterly career fairs at 3 local universities.

● Worked with HR leaders to anticipate and address specific talent and staffing needs.● Planned and executed yearly hiring events with over 100 interviews in 2 days.● Assisted in opening 3 new store locations by hiring 200 team members per location in 30 days.● Collaborated with store leaders to take action on employee concerns.● Assisted with onboarding and training 15 new in role HR leaders.● Scheduled over 200 team members weekly to satisfy business needs such as guest traffic, work load, and company payroll expectations while balancing team member needs and business needs.● Executed intentional recruiting efforts to help leaders find and hire talent.● Expert resource for scheduling systems and pay practices.● Demonstrated a culture of ethical conduct, safety, and compliance.● Awarded Community Hero Award for community volunteering partnerships with local schools and nonprofit organizations.