Matt Stevens Email & Phone Number

Washington, District Of Columbia, United States

Washington D.C. Metro Area

Responsible for building relationships through outreach activity with current and prospective members, to educate them on the value proposition of AGB membership.Directs outreach strategies resulting in membership growth, robust retention rates, and engagement of individuals across the broad base of AGB membership.Central point of contact for key higher.

Baltimore, MD

Oversees the direct marketing efforts for various non-profit, B2B, and finance-related clients, developing effective marketing strategies and fund-raising campaigns.. Responsible for the overall coordination and management of designated client accounts from preliminary project discussions through invoicing, and serves as the primary contact.Reviews and.

Responsible for developing and implementing marketing strategies for association memberships, programs, services and publications.· Created and managed annual marketing budget· Maintained association-wide marketing and promotions calendar· Developed new marketing collateral for AGB Board Education and Consulting Services (BECS) and AGB Benchmarking Service.

Developed and implemented publications marketing strategies and promotions, including print collateral and catalogs, specialty direct mail pieces, broadcast e-mail, and web content. · Coordinated all promotional direct mail and broadcast e-mail activity for AGB instructional programs, membership development, and other association activities with outside.

Coordinator, Publication Sales and Marketing 1/95 – 4/06Publications Fulfillment Assistant 6/90 – 01/95Primary customer service contact for the Association. Recommends association programs, products and services. · Received, processed, and fulfilled 4500+ publications and subscription orders annually; accounting for $400K+ annual publication sales. ·.

Coordinated all daily activities in the sales department · Worked closely with the accounting, membership, and marketing departments on special projects such as Earth Day 1990, Global ReLeaf, and the National Big Tree Program.

Direct supervisor of the reservations department · Oversaw room inventory and yield management, as well as single and multiple room bookings. · Working with sales department, coordinated group and convention bookings.· Finalist,“Chairman’s Award for Customer Service 1988” for Holiday Corporation, the holding company for Embassy Suites.

Managed guest arrivals and departures, VIP arrivals, room blocking, cash handling, deposits and charge reconciliation.

Front Office SupervisorEstablished credit limits for all hotel guests, approved all rate changes and room charge adjustments; assisted in accounts receivable collections; monitored wholesale voucher procedures; assisted sales and reservations departments with convention arrivals and departures.Front Desk SupervisorSupervised desk agents and deposit.