• Contractor for the Department of Defense at Hill Air Force Base• Manage a team of 5 System Administrators to ensure they are trained and have the tools needed to complete their jobs.• Responsible to ensuring servers are up and running for over 200 Red Hat 6, 7, and 8 servers at the Hill Enterprise Data Center (HEDC)• Implemented and maintained Security Technical Implementation Guides (STIGs) within the Linux environment. Conducted regular audits and addressed vulnerabilities as needed.• Implemented and maintained firewalls on the Linux systems to ensure the correct ports and ip addresses are working and ensure unwanted traffic is prevented from accessing the servers.• Maintain Oracle Weblogic servers while managing deployments, configurations, and troubleshooting tasks. Successfully optimized application performance and maintained high availability through tuning strategies.• Championed meticulous documentation practices, ensuring a comprehensive record of tasks and configurations to help in troubleshooting and deployments of each unique environment.• Managed the overall work needed to migrate Red Hat 6 to Red Hat 8 servers.• Collaborated with DBAs, Infrastructure, and Windows Administrators to ensure the customers’ needs are met and the integration of systems work as expected.• Address incidents and work order as required from the customer and update tickets to communication solutions and recommendations.• Monthly patching of Red Hat servers to ensure systems are up to date.

• Contractor for the Department of Defense at Hill Air Force Base• Create and maintain Business Intelligence Reports for the BMC Remedy system• Rewrite and alter report scripts for the upgrade of Remedy 7.6 to 8.1• Customize report scripts to pull the correct data from the database when the report universe does not have the mapping defined• Manage report repository to ensure the correct reports run for each organization and at the correct day and time• Test and debug Business Intelligence scripts in Oracle SQL Developer• Sync user account as needed between active directory and the Remedy system• Monitor load on the Remedy Linux systems and escalate any issues to the owner of the system• Check each Linux system and various URLs after maintenance and upgrade of systems

• Contractor for the Department of Defense at Hill Air Force Base• Create and maintain Business Object Reports• Maintain scripts in the TMART application

• Clone production database to non-production database systems using snapshots• Create detailed step by step work plans for changes made to production environments for implementation by other team members• Create weekly quality plan reports to identify areas of improvement and ways to ensure installs are done correctly• Run Oracle AWR reports to assist in troubleshooting issues on the database server• Monitor database sessions and identify any that are running longer than expected and take additional actions as necessary• Install and upgrade internal and external software in a load balanced environment • Troubleshoot any issues identified by the customer related to the database, application server, or Retail.net software• Install Oracle patches to the Application servers or Database servers• 24X7 rotating on-call shifts to support production systems• Work closely with customer, project managers, directors, and supervisors to schedule releases for upgrades to the Retail.net software• Deploy and test software upgrades using the release path specified: DEV, QA, PRE-PROD, and PROD• Daily checks of various graphs, servers, monitors, and ticket tracker to ensure servers are running as expected• Work with project managers and customers to define specific changes to the system to ensure correct implementation• Weekly checks to tablespace usage and growth of the database – add or increase datafiles to a tablespace as needed• Maintain a customer Wiki page with details about the customer, environments, and known issues within the environments• Create and maintain cronjobs on the servers• Identify risks and expected problems for changes to system or software releases• Actively work with designers, developers, and network personnel to ensure issues are solved and implemented according to specifications

• Create requirement documents of customer requests and collaborate with customer for approval for each change done to the Database• Communicate changes and give daily updates to Developers and Team Leads• Validate package release to ensure requirements are met, versions are correct, and the correct files are packaged together• Create test plans for the SQA team to ensure the changes are correctly tested• Create and maintain a task list for the DBA team to ensure all team members follow the deployment process• Query the database to ensure changes can be done per customer request• Work with customers by email or phone to understand business needs

• Maintain a professional relationship with customers to ensure servers are running as expected• Manage six (6) customers for LAB, QA, and Production environments• Analyze and troubleshoot issues reported by the customers • Maintain a Database Administration WIKI to ensure all issues and resolutions are documented• Create and manage scripts on Linux servers• Write or update bash scripts as needed• Perform backups and restores on Enterprise SQL databases• Monitor and Maintain Production Application and Database Servers to ensure customers have access to applications• Install and upgrade JBOSS Application servers• Install and upgrade SQL Database• Rotate an on-call shift for 24 hour coverage every 12 weeks