As the Director of Operations at Kicktech, I lead a team of professionals who provide innovative and customized IT solutions for healthcare organizations. We partner with UKG, PointClickCare, and other industry leaders to help our clients address the staffing shortages, quality measures, and regulatory compliance challenges that they face in the competitive and complex healthcare sector.With over 15 years of experience in IT and operations, I have developed a strong expertise in network administration, data center management, Citrix Presentation Server, Kronos Workforce Central and HR/Payroll, Microsoft Exchange, Cisco VPN and Call Manager, and Windows and OS X systems. I have successfully implemented and supported multiple projects for clients across different healthcare segments, such as long-term care, assisted living, home health, and hospice. I am passionate about delivering excellent customer service, building strategic partnerships, and empowering my team to achieve their goals.
Listed skills include Windows Server, Servers, Troubleshooting, Networking, and 47 others.