Matt Symes is a Sr. Customer Success Advocate - Traction Rec at Traction Rec. He possess expertise in teamwork, leadership, microsoft office, team leadership, agile methodologies and 31 more skills. Colleagues describe him as "As junior QA on the team I was leading, Matt proved to be hard-working and dedicated to the success of the project. It was a relief having Matt on the team because I was certain that all QA responsibilities would be covered. I could trust Matt to be detail-oriented, to take ownership and to always provide solutions. Mostly, I was impressed with Matt's ability to take on challenges and handle unexpected situations with a positive attitude. Going beyond his job description, Matt prepared documentation and presented a demo of new website accessibility features to ensure the member support team could effectively support customers with disabilities. With his technical knowledge, strong understanding of agile practices and his passion, Matt will surely be successful wherever his career takes him. " and "I had the pleasure of having Matt on my team as a junior QA and he instantly became a great asset to our projects. He is always ready and willing to help his fellow team members and rally behind big projects when the need arises. Matt has a very positive attitude and shows a lot of grace under pressure. He's able to delegate, prioritize and shows great leadership potential. He's very encouraging of the team and shows a tremendous amount of patience during trying situations. He's a very detail oriented QA and was able to grasp the goals of our projects quickly. I highly recommend Matt for his skills and expertise but also for his awesome leadership qualities, his ability to handle challenging situations and his awesome sense of humour. "