Responsible for leading a team of project managers across the United States for refrigeration system and HVAC replacement projects, as well as national rollout projects for North America’s largest convenience store chains and Retail stores, Experience with remodel construction as well as rollout style projects, ranging from Self Checkout kiosk installation, pressure washing, line stripe painting, and Air Filtration/Sanitization device installation for several retail/hospitality/convenience store brands.

Oversee the Western United States for refrigeration system and HVAC replacement projects for North America’s largest convenience store chains and Retail stores, Experience with remodel construction as well as rollout style projects, ranging from pressure washing, line stripe painting, and Air Filtration/Sanitization device installation for several retail/hospitality/convenience store brands.

Managed a nationwide lighting maintenance program for high end retail locations with responsibilities including but not limited to oversight of service visits, material orders, and customer support for emergency needs.• Vendor Management: Partnered with 18 different lighting maintenance and electrical companies across the United States, renewing contracts for service under budget by $30k/year.• Analytical Skills: Implemented quality controls with KPI reports, and raised service visit completions by over 25% over the course of one year. Reports were used to hold field partners accountable for quality visits. Those that did not meet expectations were replaced with companies vetted by me.• Innovation: Partnered with IT team and improved company online interface for managing and tracking service visits, making it more user friendly for in office and out of office. Report capabilities expanded to include KPI management.• Process Improvement: Revamped company warranty program for defective material, which provided a drastic decrease in not only wait time for replacement parts and credits, but a decrease in lost product on its way back for credit. New process held all users accountable ensuring responsibility across the board, resulting in no profit loss over the last 6 months.

Experienced Project Manager with a demonstrated history of executing profitable, customer service oriented, and quality driven multi-million dollar projects for some of the nation's top retailers. Planning and management duties include producing reports, organizing projects, estimating and budgeting, managing risks, and creating efficiencies in order to produce driven results to meet customer satisfaction and schedule demands.• Team Coordination: Managed a w-2 field force of up to 80 employees across the country, 6 office personnel, vehicles, equipment and technology.• Innovation: Initiated use of technology in the field by providing tablets as well as designed and oversaw production and implementation of a proprietary application made for efficient auditing, surveying and material order building.• Process Improvement: Sought out efficiencies in daily reporting by utilizing customizable digital reporting applications that allowed for distribution via email, decreasing man hours against overhead labor that was spent manually updating reports each day.• Increasing Productivity and Profits: Created and implemented successful and cost effective quality control program to maintain scope and eliminate return visits that would result in greater financial loss.• Estimating/Budgeting: Designed estimating tool to help calculate project COGS vs. proposed billing items to effectively and accurately project profit margin. Estimates vs. Actual AR/AP was +/- 2% across all projects managed. Estimating tool is now used across entire rollout division.