Building a user experience research practice to conduct quantitative and qualitative user research and create more intuitive and effective public services.

Technology strategy and program management

Responsible for technology strategy and operations at thiscivic engagement and fundraising nonprofit.• Conception, planning and project management of onlineengagement campaigns supporting domestic initiatives.• Design and development of websites and applications usingtechnologies such as Ruby on Rails, WordPress, and GoogleAnalytics.• As part of the organizational leadership, help to set overallmission and vision, strategic objectives, and operationalpriorities.

• Technology and policy consulting for environmental, healthand education sector clients. Research and design of client-specific solutions.• Web application design and development. Emphasis on userinterface design, online collaboration, and software as aservice (SaaS).• Clients included Climate Lab (climatelab.org), a non-profitfostering collaboration in the environmental community,and the District of Columbia Association for SpecialEducation (dcase.org).

Developed and reviewed information security policies forvarious federal agencies using standards such as the NISTSP-800 series guidance.• Performed technical assessment of various governmentnetworks and systems.• Led comprehensive review and documentation ofshared/common security controls for the US GAO.

Web application development using the .NET framework.• Managed advertising campaigns using web analyticssoftware.