• Oversaw team of onshore and offshore associates implementing and supporting distribution operations projects, systems and related fulfillment center technologies.• Managed supplier relationships, contracts, forecasting, budgets.

• Oversaw team of system administrators and analysts that support ongoing operations in our network of large distribution/fulfillment centers.• Led successful implementation of Manhattan Associates’ WMOS and related systems (voice picking, pick-to-light, RF, sortation) into multi-building distribution center.

• Led team driving functional and process expertise, support and direction on cross-functional projects and initiatives affecting warehouse, distribution and fulfillment center operations.• Drove new process and functionality improvements through analysis, improvement, standardization, training, and sustainment across a network of 41 fulfillment centers.

• Directed team of business analysts addressing requirements, design, testing and implementation of new functionality across warehousing, distribution and transportation operations.• Oversaw all supply chain execution system projects, addressing all aspects including administration, work plans, resource planning, budgeting, training, implementation and support.

• Managed supply chain team addressing the blueprinting, configuration and implementation of key SAP ERP back-office functionality across entire fulfillment network.• Led team that executed a phased implementation of SAP warehouse management functionality across a 37-site fulfillment center network. Completed project with no customer impact and received President’s Excellence Award for outstanding performance.

• Managed all facets of reverse logistics (RL) supply chain, including third party service providers, warranty inspection and exchange processes, asset recovery metrics and RL financial goals.• Diversified the third party supplier base to include non-domestic source, increasing asset recovery over 25%, reducing asset turnaround as much as 20%, and reducing warranty support purchasing by over $2,000,000.• Led cross-functional, cross-company project team to provide warranty inspection services directly with customers. Developed program to integrate third party repair supplier with company store operations. Oversaw all program planning, management and implementation of new service operations.

• Directed team that planned and executed new distribution center projects. Oversaw opening of eleven new facility projects in three years. All projects completed success-fully within budget and with zero downtime to customers.• Logistics team lead for all system development projects. Performed all project functions, includ-ing gathering requirements, defining specifications and implementation support.

• Planned and executed several distribution center expansions, managing facility layout, equipment procurement, supply chain execution systems modifications and overall project management. All projects successfully accomplished with no business interruption.• Consistent partner with IT development team. Provided functional expertise with design, development, testing, deployment and support for new Oracle systems implementations.

• Managed shipping, receiving and inventory teams, maintaining better than 99% inventory accuracy without automated equipment, using operating best practices and active process control.• Developed initial prototype for same-day delivery in local and San Francisco markets—reviewed courier options, developed internal procedures and implemented test program.