Matthew David Email & Phone Number

Carthage, Tn, Us

Birmingham, Alabama, Us

Milwaukee, Wi, Us

Recruited back as an employee to turn around several struggling IAM Engineering teams as well as stand up additional scrum teams.• Supported multiple development teams with a 3-5x stable increase in delivery output• Coached and trained several new Product Owners and a PM• Mentored a Jr Scrum Master to the Sr level• Facilitated several training courses and workshops such as Scrum 101, Definition of Ready & Definition of Done, Story Writing, Story Pointing/Efforting, Dependency, and Risk Management to meet the needs of the organization.• Guided the team as we transitioned from the SAFe framework into Continuous Planning, as well as to a Dev-Ops model, as part of several large-scale departmental reorganizations• Penned several departmental articles such as “Agile vs Responding to Change”, “The Art of Roaming a Risk”, “Intentional Culture”, “RACI 101”• Developed team dashboards, monitoring, and several KPI metrics such as say-do ratio, task burn-up, story burndown, velocity, and feature progress, leveraging Power BI and Jira automation.

San Mateo, Ca, Us

Servant Leader and coach for two fully remote global development teams• Fostered an agile mindset and culture at the team level • Coached newly minted Product Owner• Facilitated SAFe and “PI Planning” training/support for peer scrum masters• Identified and coached the team to successfully integrate the inclusion of a deaf development team member

Milwaukee, Wi, Us

Under contract through Genesis10 - Milwaukee, WIServant Leader and agile coach for several teams within the Identity Access Management/Cyber Security space & Infrastructure and Operations trains. • Fostered an agile mindset at the team level with the primary focus of creating well-formed/high performing teams• Mentored and coached several new PO on the SAFe framework and the role of the PO• Identified and increased stakeholder involvement, improving team engagement • Facilitated conversion efforts from TFS to AgileCraft/Jira Align

Woodland Hills, California, Us

Fast-paced environment assessing the business-related technology needs and recommended solutions. • Developed and led an introductory workshop on the agile methodology and the implications of the team's pending transition.• Championed, developed, documented, and implemented UI/UX standards for web application development focused on consistency and intuitive usability, also resulting in increased developer productivity and throughput.• Led cloud-based collaboration suite selection effort for use globally, as well as vendor selection for Crystal to SSRS report conversions.• Requirements lead to custom in-house project management tracking application development

Minneapolis, Mn, Us

Under contract through KForce ▪ Brookfield, WIRecalled for a second consulting contract to collaborate with stakeholder groups across the organization, and act as a guide during the agile/SAFe implementation.• Transitioned to US Bank’s first scaled agile train. Acting as interim Scrum Master for a pilot team on several successful iterations, coaching the team on the new methodology concepts, leading agile ceremonies, the definition of sprint goals, team definition of done, etc., while building a cohesive cross-functional self-directed, self-managing, and collaborative team focused on iterative value. • Focus on simplification, through epics, user stories, focused acceptance criteria to ensure right-sized testing and built-in quality of product deliverables using VersionOne (ALM). • Requirements lead on several simultaneous divisional, regulatory, and enterprise-level waterfall projects including KYC, AML, OFAC initiatives requiring inter-system dependency awareness, as well as a multi-million$ revenue project which required crafting a charter and business case, architectural designs, feasibility studies/estimates as well as the creation of process flows, system mapping, business, user, technical, functional and non-functional requirements.

Under contract through Adecco ▪ West Allis, WIResponsible for the definition, design, and implementation of a custom SOX invoicing control application while also advocating on behalf of stakeholders as a member of the scrum agile team while supporting the role of Scrum Master.• Single Team Scrum focused on iterative value.• Facilitated the role of the PO Proxy representing the voice of the customer (VOC), facilitating backlog grooming, prioritization, estimation, and deliverable’s acceptance.• Drafted epics and user stories within the Jira Agile (ALM) tool. • Elicited, analyzed and defined, business requirements, processes, and standard operating procedures (SOP) through document analysis, data mining, interviews, elicitation/discovery workshops, JAD sessions, and workflow analysis. • Design and development of functional user interface (UI) mock-ups using Baslmiq, focused on intuitive user experience (UX) and flow. • Created, facilitated, and executed comprehensive test plans complete with traceability matrix; functional, regression, user acceptance, integration, and performance/load testing.• Drafted and facilitated the production support plan, and implementation schedule.

Minneapolis, Mn, Us

Under contract through KForce ▪ Brookfield, WIActed as the liaison, managing relationships with numerous business and technical personnel to ensure a mutual understanding of requirements, processes, and impacted cross applications using a hybrid agile/waterfall methodology for a multi-year, multi-million$ cap-ex, credit card collections/recovery Business Process Management (BPM) implementation project• Focused on process improvement and regulatory risk mitigation (Least-Privileged User Access, PCI, CCPA, TCPA, etc.) through the deployment of a customized Pega Systems-PRPC workflow application with the integration of DSM decision engine system and CTI (telephony, click-to-dial, Avaya IVR & PDS, screen-pop, etc.) functionality. • Development of use cases, process flows, business rules, traceability matrixes, gap analysis, mock-ups, and UI/UX standards documents, which were all organized and stored in a project-based SharePoint environment as comprehensive system documentation. • Supported implementation through the creation and review of test plans and test scripts; coordination and hands-on testing; training support; end-user go-live support; and facilitation of production issue resolution

Contracted with various clients in the Metro-Milwaukee area• Communicated client’s business requirements by constructing easy-to-understand data process models, requirements document, and functional designs. • Provided recommendations and implemented systems modifications and process improvements to meet client needs as well as developed business cases to support these modifications. • Delivered customized advanced Excel and Access training.

Cork, Ireland, Ie

AR project team lead, report, metric, and BI developer, focused on fact based continuous improvement and BBP. System administration of the Credit & Collection ERP system supporting 150+ primary users and 3,000+ secondary users, comprising $900m+ in receivables with 150k+ open transactions on 36k open accounts at any given time. • Set-up, managed, and maintained several project based and departmental IBM Documentum eRooms to facilitate team collaboration online and centralized document storage.• $4.3m Collections Redesign and ERP implementation project was brought in on time and under budget. Anticipated ROI of 4 years was bested within the first year through a year one cost of capital savings of $9m with a 15day DSO reduction, during very rough economic times.• AR project lead defining requirements, test scripts, training materials, and go-no-go criteria to exacting business specifications, while working with diverse resources to overcome errors and inconsistencies as well as hands on testing, and training of the AR team. Projects including Siebel CRM (NxGEN), HFM, Oracle Archiving, Oracle Analytics and data warehouse, Oracle R12 Upgrade, MX Connect, Nortel Contact Center Suite, GetPAID, Credit Module Implementation, and Order to Cash Initiative projects• Transitioned the team to fact based evaluations of the AR and staff through the development of tools such as KPI reports and a world class scorecard covering over 60 attributes and metrics. These tools have now been showcased and utilized by other companies to enhance their respective teams.• Reduced AR disputes by 20% in the first year, freeing up $12m+ through long term systemic process improvements, process visibility, cutting cycle time, and root cause analysis.• Development of Financials Bridge report assisting executive management’s better understanding of the AR and the differences of what is reported to Wall Street. While also providing a tool to better identify opportunities within the AR.

Weston, Ma, Us

Continuous improvement project manager, champion, lead, & team member on credit & collections, accounts receivable, & accounts payable projects delivering enterprise-wide value beyond cost saving. • Improved dispute resolution time by 59%, cash flow of $1mm+, & improved internal & external customer satisfaction.• North American Project Lead for credit & collection global system roll-out to Europe, reducing project duration by 3+ months. Partnership laid groundwork for further US influence & involvement.• 75% reduction in >120 days past due accounts & delivered cost savings of $300K+ in bad debt expense for 06 vs 05, while experiencing 30%+ revenue growth.• Developed “world class” monthly collector scorecards linking fact-based measurements & results to monthly goals, by tracking collector performance & effectiveness.• Identified, implemented, & maintained automation of numerous repetitive manual tasks saving countless man hours on a monthly basis, while improving accuracy.

Weston, Ma, Us

Subject matter expert, sole system server, database management, and end-user PC technical support for the SunGard/AvantGard-GetPAID Receivables, RightFax and Crystal Enterprise systems, close to 100 primary users and 200+ secondary users. Also providing back-up support of both Oracle Financials and Hyperion-Essbase, also providing support to financial month end close process.• Received 2007 “Best Use of Technology in a Shared Services Environment” from the SSON Shared Services & Outsourcing Networking.• Achieved more than $100k yearly in savings through vendor negotiations.• Achieved SOX compliance, and an unblemished record during regular internal and external independent financial audits.• Integrated 5 acquisitions timely into the system at a net savings in headcount and improved recovery.• Split the systems twice to create standalone environments including only related data to support sold business units, ensuring cross-company confidentiality, as well as compliance.

Weston, Ma, Us

Managed newly-formed department; recruited, trained and managed 12 direct reports, oversaw A/R portfolio of more than $65 mm. • Identified, reconciled, and successfully resolved a longstanding potential bad debt loss exceeding $13 mm. • Identified bankrupt accounts as a secondary revenue stream and recovered more than $3 mm to offset bad debt.• By developing and implementing an internal third party collection effort, saving more than $500,000 in agency fees during it’s first four months.

Weston, Ma, Us

High and mid level custom Crystal report development, generation, and analysis (actionable, reoccurring and ad-hoc) with the primary focus on improving visibility to cash and risk by establishing quantitative, actionable metrics and reports. • Deployment of Crystal Enterprise intranet site providing on-demand or “pull” reporting vs. the time consuming process of “push” reporting, freeing up more than 20hrs a week for report development and other tasks.• Fostered communications to the field offices through the use of on-line web ATBs through a fully automated process including weekly regeneration, deployment, and archiving.• More than 100 custom reports developed and catered to exacting business requirements.

New York, Ny, Us

Outsourcing specialist for uncollectible debts • Reduced collection agency fee rates by more than 33%.• Reduce the dollar volume of accounts requiring third party intervention by more than 50%.

New York, Ny, Us

Managed B2B collections portfolio, assisted with new staff member training, and oversaw best practice sharing with peers.• Within the first three weeks on the job, personally collected an account which had been previously deemed uncollectible while simultaneously collaborating with VP of the field sales office, and up-sold the client an additional $100k in pre-paid advertising. • Collaborated with a key client to reduce their median DSO of 120+ days (net 30 terms) to a DSO of just over 30.

Education record

Access 2000 & Crystal Reports

Certified System Engineer, Getpaid

Education record