Matthew David Email & Phone Number

Carthage, TN, US

Birmingham, Alabama, US

Milwaukee, WI, US

• Recruited back as an employee to turn around several struggling IAM Engineering teams as well as stand up additional scrum teams.
• Supported multiple development teams with a 3-5x stable increase in delivery output
• Coached and trained several new Product Owners and a PM
• Mentored a Jr Scrum Master to the Sr level
• Facilitated several training courses and workshops such as Scrum 101, Definition of Ready & Definition of Done, Story Writing, Story Pointing/Efforting, Dependency, and Risk Management to meet the needs of the.
• Guided the team as we transitioned from the SAFe framework into Continuous Planning, as well as to a Dev-Ops model, as part of several large-scale departmental reorganizations

San Mateo, CA, US

• Servant Leader and coach for two fully remote global development teams
• Fostered an agile mindset and culture at the team level
• Coached newly minted Product Owner
• Facilitated SAFe and “PI Planning” training/support for peer scrum masters
• Identified and coached the team to successfully integrate the inclusion of a deaf development team member

Milwaukee, WI, US

• Under contract through Genesis10 - Milwaukee, WIServant Leader and agile coach for several teams within the Identity Access Management/Cyber Security space & Infrastructure and Operations trains.
• Fostered an agile mindset at the team level with the primary focus of creating well-formed/high performing teams
• Mentored and coached several new PO on the SAFe framework and the role of the PO
• Identified and increased stakeholder involvement, improving team engagement
• Facilitated conversion efforts from TFS to AgileCraft/Jira Align

Woodland Hills, California, US

• Fast-paced environment assessing the business-related technology needs and recommended solutions.
• Developed and led an introductory workshop on the agile methodology and the implications of the team's pending transition.
• Championed, developed, documented, and implemented UI/UX standards for web application development focused on consistency and intuitive usability, also resulting in increased developer productivity and throughput.
• Led cloud-based collaboration suite selection effort for use globally, as well as vendor selection for Crystal to SSRS report conversions.
• Requirements lead to custom in-house project management tracking application development

Minneapolis, MN, US

• Under contract through KForce
• Brookfield, WIRecalled for a second consulting contract to collaborate with stakeholder groups across the organization, and act as a guide during the agile/SAFe implementation.
• Transitioned to US Bank’s first scaled agile train. Acting as interim Scrum Master for a pilot team on several successful iterations, coaching the team on the new methodology concepts, leading agile ceremonies, the.
• Focus on simplification, through epics, user stories, focused acceptance criteria to ensure right-sized testing and built-in quality of product deliverables using VersionOne (ALM).
• Requirements lead on several simultaneous divisional, regulatory, and enterprise-level waterfall projects including KYC, AML, OFAC initiatives requiring inter-system dependency awareness, as well as a multi-million$.

• Under contract through Adecco
• West Allis, WIResponsible for the definition, design, and implementation of a custom SOX invoicing control application while also advocating on behalf of stakeholders as a member of the scrum agile team while.
• Single Team Scrum focused on iterative value.
• Facilitated the role of the PO Proxy representing the voice of the customer (VOC), facilitating backlog grooming, prioritization, estimation, and deliverable’s acceptance.
• Drafted epics and user stories within the Jira Agile (ALM) tool.
• Elicited, analyzed and defined, business requirements, processes, and standard operating procedures (SOP) through document analysis, data mining, interviews, elicitation/discovery workshops, JAD sessions, and workflow.

Minneapolis, MN, US

• Under contract through KForce
• Brookfield, WIActed as the liaison, managing relationships with numerous business and technical personnel to ensure a mutual understanding of requirements, processes, and impacted cross applications using a hybrid.
• Focused on process improvement and regulatory risk mitigation (Least-Privileged User Access, PCI, CCPA, TCPA, etc.) through the deployment of a customized Pega Systems-PRPC workflow application with the integration of.
• Development of use cases, process flows, business rules, traceability matrixes, gap analysis, mock-ups, and UI/UX standards documents, which were all organized and stored in a project-based SharePoint environment as.
• Supported implementation through the creation and review of test plans and test scripts; coordination and hands-on testing; training support; end-user go-live support; and facilitation of production issue resolution

• Contracted with various clients in the Metro-Milwaukee area
• Communicated client’s business requirements by constructing easy-to-understand data process models, requirements document, and functional designs.
• Provided recommendations and implemented systems modifications and process improvements to meet client needs as well as developed business cases to support these modifications.
• Delivered customized advanced Excel and Access training.

Cork, Ireland, IE

• AR project team lead, report, metric, and BI developer, focused on fact based continuous improvement and BBP. System administration of the Credit & Collection ERP system supporting 150+ primary users and 3,000+.
• Set-up, managed, and maintained several project based and departmental IBM Documentum eRooms to facilitate team collaboration online and centralized document storage.
• $4.3m Collections Redesign and ERP implementation project was brought in on time and under budget. Anticipated ROI of 4 years was bested within the first year through a year one cost of capital savings of $9m with a.
• AR project lead defining requirements, test scripts, training materials, and go-no-go criteria to exacting business specifications, while working with diverse resources to overcome errors and inconsistencies as well as.
• Transitioned the team to fact based evaluations of the AR and staff through the development of tools such as KPI reports and a world class scorecard covering over 60 attributes and metrics. These tools have now been.
• Reduced AR disputes by 20% in the first year, freeing up $12m+ through long term systemic process improvements, process visibility, cutting cycle time, and root cause analysis.

Weston, MA, US

• Continuous improvement project manager, champion, lead, & team member on credit & collections, accounts receivable, & accounts payable projects delivering enterprise-wide value beyond cost saving.
• Improved dispute resolution time by 59%, cash flow of $1mm+, & improved internal & external customer satisfaction.
• North American Project Lead for credit & collection global system roll-out to Europe, reducing project duration by 3+ months. Partnership laid groundwork for further US influence & involvement.
• 75% reduction in >120 days past due accounts & delivered cost savings of $300K+ in bad debt expense for 06 vs 05, while experiencing 30%+ revenue growth.
• Developed “world class” monthly collector scorecards linking fact-based measurements & results to monthly goals, by tracking collector performance & effectiveness.
• Identified, implemented, & maintained automation of numerous repetitive manual tasks saving countless man hours on a monthly basis, while improving accuracy.

Weston, MA, US

• Subject matter expert, sole system server, database management, and end-user PC technical support for the SunGard/AvantGard-GetPAID Receivables, RightFax and Crystal Enterprise systems, close to 100 primary users and.
• Received 2007 “Best Use of Technology in a Shared Services Environment” from the SSON Shared Services & Outsourcing Networking.
• Achieved more than $100k yearly in savings through vendor negotiations.
• Achieved SOX compliance, and an unblemished record during regular internal and external independent financial audits.
• Integrated 5 acquisitions timely into the system at a net savings in headcount and improved recovery.
• Split the systems twice to create standalone environments including only related data to support sold business units, ensuring cross-company confidentiality, as well as compliance.

Weston, MA, US

• Managed newly-formed department; recruited, trained and managed 12 direct reports, oversaw A/R portfolio of more than $65 mm.
• Identified, reconciled, and successfully resolved a longstanding potential bad debt loss exceeding $13 mm.
• Identified bankrupt accounts as a secondary revenue stream and recovered more than $3 mm to offset bad debt.
• By developing and implementing an internal third party collection effort, saving more than $500,000 in agency fees during it’s first four months.

Weston, MA, US

• High and mid level custom Crystal report development, generation, and analysis (actionable, reoccurring and ad-hoc) with the primary focus on improving visibility to cash and risk by establishing quantitative.
• Deployment of Crystal Enterprise intranet site providing on-demand or “pull” reporting vs. the time consuming process of “push” reporting, freeing up more than 20hrs a week for report development and other tasks.
• Fostered communications to the field offices through the use of on-line web ATBs through a fully automated process including weekly regeneration, deployment, and archiving.
• More than 100 custom reports developed and catered to exacting business requirements.

New York, NY, US

• Outsourcing specialist for uncollectible debts
• Reduced collection agency fee rates by more than 33%.
• Reduce the dollar volume of accounts requiring third party intervention by more than 50%.

New York, NY, US

• Managed B2B collections portfolio, assisted with new staff member training, and oversaw best practice sharing with peers.
• Within the first three weeks on the job, personally collected an account which had been previously deemed uncollectible while simultaneously collaborating with VP of the field sales office, and up-sold the client an.
• Collaborated with a key client to reduce their median DSO of 120+ days (net 30 terms) to a DSO of just over 30.

Education record

Access 2000 & Crystal Reports

Certified System Engineer, Getpaid

Education record