Enterprise Customer Success Manager
CurrentFive9 provides cloud contact center solutions to 2,500+ customers worldwide and facilitating billions of customer engagements annually. Five9 provides end-to-end solutions with digital engagement, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable. Designed to help customers reimagine their customer experience, the Five9 platform connects the contact center to the business while delivering exceptional customer experiences that build loyalty and trust.Proven success as Customer Success Manager with focus in the following areas:• Account Management• Relationship Building• Trusted Advisor• Customer Journey• Customer Retention• Problem Resolution• Strategic Account Planning• Cross-Functional Team Collaboration• Performance Metrics• Customer Satisfaction