Panos Kozanian Email & Phone Number

San Ramon, Ca, Us

Responsible for all product and AI development, technology operations, and security.

San Ramon, Ca, Us

Responsible for all technology operations and security.

San Jose, Ca, Us

Led the Webex Platform Organization, a team of 800 DevOps, SRE, Data Center Operations and Cloud Engineers across 15 geographies and 7 countries responsible for the productivity, reliability, and budget of over 3000 developers.- Grew the operations of Webex by 400% in 12months- Enabled the business continuity for 85 percent of all Fortune 500 companies in the first 100days of COVID19- Deployed a hybrid cloud strategy that allowed for bursts into public clouds and repatriation back into private cloud enabling the best of velocity and cost optimization

San Jose, Ca, Us

Responsible for the Webex Teams Cloud Engineering team. Overseeing 60 DevOps & SRE engineers across seven geographies and four countries responsible for the productivity, reliability, and budget of over 1200 microservice instances and over 1000 developers.- Increased availability by 1.5 percentage points in under 4months, successfully meeting and exceeding SLAs by rallying the organization to a common reliability goal, identifying a common true north for the Cloud Engineering team, and leading through a successful change in purpose, organizational structure, and execution model.- Reduced MTTR by 80%, by accelerating Build and Deploy efforts, refocusing the Logging, Metrics, and Alerting (LMA) teams to a successful stabilization of our support infrastructure, establishing a new Incident Commandment team and process to streamline incident troubleshooting.- Decreased incidents by 95%, by establishing a new SRE focused error budget process to identify nascent issues and remedy before they become customer impacting incidents.- Decreased the average REST call duration by 40%, by accelerating the change of our production PaaS to a Nomad based in-house designed and integrated platform for micro services.- Increased developer productivity, by establishing a new centralize team responsible for all of the common Java libraries and in under 6months developed tooling to deploy entire integration environment on Kubernetes enabling a per developer complete cluster deployment.- Restructured the team around our Databases (Cassandra, Redis, RabbitMQ, Kafka, Postgres, Elasticsearch, Riak, Influx) to a successful stabilization of all of our data stores leading us to achieving our SLAs.

San Jose, Ca, Us

Responsible for the messaging backend services for Cisco Spark. Overseeing 45 Java engineers across four geographies and two countries covering:- Spark's end-to-end encryption: a first of its kind enterprise grade encryption service making all user generated content opaque to the cloud operator.- Messaging services: perpetually persistent big data messaging layer and real time message delivery scaling to all Spark clients.- Search services, a first of its kind end to end encrypted search service allowing server side search capabilities on encrypted content opaque to the cloud.- Files and transcoding services, serving and processing millions of user generated content.- Spark Board, personally wrote the original proof of concept and prototype for the real time whiteboard web service.

San Jose, Ca, Us

Established innovator. Recognized at senior leadership level for building fully working, customer-validated prototypes leveraging cutting edge technologies and in very short time-frames. This led to a promotion and now into participation in senior leadership and senior technology decision making impacting over 5000 engineers.Specialized hiring manager. Building a team of highly skilled rapid prototype developers to validate new products and market opportunities by delivering proof of concepts and minimum viable products in record time through a wide range of domains and technologies.Technology evangelist. Responsible for researching and evangelizing disruptive technologies to identify new business opportunities and guide the direction of existing products.Customer-facing prototyper. Responsible for the technical decisions and execution of the team through the development of minimum viable products by meeting with customers and product owners to develop, refine, and gather feedback during rapid iteration.

San Jose, Ca, Us

High-efficiency team builder. Increased the efficiency of the team by mentoring, empowering, and developing junior team members. This led to a promotion and a fast increase in responsibilities by inheriting projects and members from other teams.Software development life cycle evangelist. Evangelized Agile best practices including timeline estimations by points, incremental delivery in sprints, establishing continuous integration and testing automation best practices.Technical contributor. Responsible for the re-design of Cisco Digital Signs event scheduling module and increase in accuracy of Cisco Digital Signs' analytics (proof of play). Led UI redesign efforts of Cisco Digital Signs to the new Cisco UI standard (Futurama).Experienced hiring manager. Established successful hiring processes that grew the team from 5 to 15 employees across geographies (U.S. East Coast, U.S. West Coast, and India).

San Jose, Ca, Us

Developing under aggressive timelines. Led the transformation of Cisco's Digital Media Manager (DMM) from a software based offering to an appliance based product enabling the first customer ship of the DMM in under eight weeks. This included the selection and modifications to modules in the Linux OS, development of the Appliance Administration Interface (Bash programming), the configuration of all services (Tomcat, MySQL, Apache httpd) as well as the design and implementation of both the upgrade and the backup and restore process of the DMM (Java/Spring based web application).Self motivated innovator. Once a quarter, developed and demonstrated proof-of-concepts to the executive leadership team showcasing the capabilities of the DMM as a platform. Including RFID integration, mobile application integration, Outlook integration, speech to text integration, bug tracking integration, etc. A list of demo applications and details can be provided upon request.Patent reviewer. One of twelve employees on Cisco's Emerging Technologies Patent Committee. Reviewed and provided feedback on Cisco employee's patent filings including their patentability merits and relevancy to Cisco.Partner ecosystem builder. Led the technical aspects of developing the Cisco Digital Signs and Cisco Show and Share partner ecosystems. Responsible for the APIs, documentation, developer tools (SDK), partner portal and Interoperability Verification Testing for each partner solution.

Campbell, Ca, Us

Established processes for Design Reactor's Software Development Lifecycle: version control, peer code review and build automation.Developed and project managed the implementation of visitor tracking using RFID and built an RFID-based analytics engine for Cisco's Executive Briefing Center. Led the team in migrating three of Advanced Micro Devices (AMD) sites built in .NET to a Java/J2EE based portal.Presented to both technical and non-technical customers providing updates at development milestones and sales meetings.

Led the development for most of Cisco's 2005-2006 CEO demos. Developed proof-of-concepts and demos with zero on-stage failures and very short (under two weeks) development cycles.Designed and contributed in the development of Cisco's Video Management System (VMS) constituted of a video store (Marketplace), a video management tool (Cisco Video Portal Manager) and a Flash based video player (Cisco Video Portal). These were all predecessors to Cisco's current product: Show and Share.