Matt Gates
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Matt Gates Email & Phone Number

Technical Support Analyst Tier 1 at ABMis
Location: Halifax, Nova Scotia, Canada 8 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support Analyst Tier 1
Location
Halifax, Nova Scotia, Canada
Company size

Who is Matt Gates? Overview

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Quick answer

Matt Gates is listed as Technical Support Analyst Tier 1 at ABMis, a with 133 employees, based in Halifax, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Matt Gates.

Matt Gates previously worked as Technical Support Analyst Tier 2 at Abm Integrated Solutions and Technical Support Analyst Tier 1 at Abm Integrated Solutions. Matt Gates holds It Generalist, Information Technology from Nova Scotia Community College.

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Email format at ABMis

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ABMis

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Profile bio

About Matt Gates

Currently excelling as a Technical Support Analyst at ABMis, my role is pivotal in managing a diverse array of support requests, from O365 and ERP to network troubleshooting. With a suite of certifications from Fortinet, my expertise in network security is a fundamental pillar of our service delivery. At ABMis, our team prides itself on exceptional customer service, ensuring effective resolution for our clients' technological challenges.Since stepping into the technical support arena, I've honed skills in PowerShell scripting and become adept at handling multiple ticketing systems like Salesforce. My commitment to continuous improvement is demonstrated through hands-on on-site support, enhancing our clients' operational efficiency. I believe in leveraging technology to empower businesses, and this belief drives my approach to every support interaction.

Current workplace

Matt Gates's current company

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ABMis
Abmis
Technical Support Analyst Tier 1
Halifax Regional Municipality, NS, CA
Website
Employees
133
AeroLeads page
8 roles

Matt Gates work experience

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Technical Support Analyst Tier 1

Halifax Regional Municipality, Ns, Ca

Technical Support Analyst Tier 1

Dartmouth, Nova Scotia, Canada

Working as a Tier 1 at a MSP, managing support requests for numerous clients. Handling O365 support, ERP support, Network troubleshooting and device set up/config, PowerShell scripting, managing multiple ticketing systems like salesforce etc. Customer Service used everyday to best support our users. Also do on site support for multiple clients to best help their needs.

Apr 2022 - Oct 2024

Parts Advisor

Antigonish, Nova Scotia, Canada

Helped source correct parts for customers and mechanics.

Nov 2019 - Aug 2020

Flooring Installer

Smitco Flooring

Dartmouth Ns

prepping houses, installing hardwood/laminate floors and meeting with clients

Jun 2019 - Sep 2019

Tire And Lube Technician

Halifax, Canada Area

Remove and install tires, balance, repair and performed oil changes

Apr 2019 - Jun 2019

Customer Service Representative

Grand Pre Service Station

Grand Pre Nova Scotia

Attended to customers and handled cash. Set appointments, installed tires.

Mar 2012 - Mar 2019

Lot Attendant

Dartmouth Ns

Helped customers, packed groceries, took care of parking lot.

Oct 2015 - Aug 2016
Team & coworkers

Colleagues at ABMis

Other employees you can reach at abmis.ca. View company contacts for 133 employees →

2 education records

Matt Gates education

Technical Diploma, Audio Engineering

Davinci College
FAQ

Frequently asked questions about Matt Gates

Quick answers generated from the profile data available on this page.

What company does Matt Gates work for?

Matt Gates works for ABMis.

What is Matt Gates's role at ABMis?

Matt Gates is listed as Technical Support Analyst Tier 1 at ABMis.

Where is Matt Gates based?

Matt Gates is based in Halifax, Nova Scotia, Canada while working with ABMis.

What companies has Matt Gates worked for?

Matt Gates has worked for Abmis, Abm Integrated Solutions, Ron Macgillivray Chev Buick Gmc, Smitco Flooring, and Walmart.

Who are Matt Gates's colleagues at ABMis?

Matt Gates's colleagues at ABMis include Sean Hosking, Tim Craig, Ayesha Asghar, Joyce Whitehead, and Donna Brown.

How can I contact Matt Gates?

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What schools did Matt Gates attend?

Matt Gates holds It Generalist, Information Technology from Nova Scotia Community College.

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