Matt Hamling Email & Phone Number

Lead worldwide systems engineering team supporting partners, global systems integrators and service providers.

Boston, Massachusetts, United States

Leading Americas Field Sales Engineering team for Sales, Partners and Alliances.

Greater Boston Area

♦ Oversee pre-sales engineering functions focused on value-added resellers, global system integrators and service providers. ♦ Work with channel account managers to support technical enablement needs including proof-of-concept support and test plans, product deep dive reviews, and solution architecture presentations.♦ Successfully led service provider SE team for all Tier 1 service providers including AT&T, Verizon, and Century Link♦ Build and develop product offerings for global system integrators and service providers to expand their cybersecurity portfolio to include Data Leak Prevention (DLP), Web Security (WSS), Endpoint (SEP), and Email (ESS).♦ Expanded Symantec Knight program to include to include all Symantec technologies including Endpoint, Data Protection DLP/CASB and Email security.

Greater Boston Area

♦ Created new SE coverage model for all GSI partners. Integrated SE teams with direct field SEs and global account managers to ensure complete coverage from architecture, C-level presentations and Proof-of-Concept (POC) handling.♦ Achieved and maintain 95%+ retention rate through insightful hiring, training, mentoring, and coordination of all Systems Engineering teams ♦ Redefined pre-sales evaluation process for global SE team including hiring a new worldwide evaluation team, initiating a new Salesforce.com request process, and streamlining the request and approval workflow.♦ Restructured Service Provider SE model to focus separately on sell-to and sell-through opportunities. Successfully created new white-label product integrations for the sell-through business.

Greater Boston Area

♦ Developed SE training program for new hires including Total Cost of Ownership (TCO) analysis, successful POC planning and execution, new technology releases and industry trends, and competitive analysis and review of market landscape.♦ Revamped POC process to focus on proper planning, influencing test procedures, technical prep, and executive follow-up.♦ Created technical training focus for the Sales channel/VARs to ensure mapping to key market strategies.

Greater Boston Area

♦ Provided testing, performance analysis, and user documentation across all product lines, producing a high quality, scalable security platform. Led 20 Boxborough and 15 Guangzhou, China engineers in testing, automation and performance analysis. ♦ Key R&D contributor to the Corporate Cross-Functional-Team, that defined new product development, release planning, coordination of product development, and release management from inception to shipment.♦ Developed key quality metrics and standardized reporting for Executive Management Reviews.