Matthew Asquith Email & Phone Number

• Provide technical consultation on workflow design and implementation for all new PACS/RIS customers, creating custom solutions for myriad environments and workflow requirements in hospitals, medical centers, and.
• Work closely with project management team throughout implementation process as the technical resource including travelling to customer sites, installing servers and diagnostic workstations, configuring PACS/RIS.
• Assist Applications Trainers by providing support and training for advanced superusers and gathering and reporting customer feedback to Development team—creating detailed documentation for compliance review, knowledge.

American Fork, UT

• Novarad is a software company that develops a robust PACS/RIS suite for hospitals and medical centers.
• Troubleshoot, Identify, document, and resolve software and hardware related issues.
• Proactively maintain and upgrade client hardware and software.
• Respond to incoming technical support calls and emails.
• Interact with Protected Health Information (PHI) and maintain HIPAA compliance.
• Collaborate with team and healthcare professionals on issues ranging from debugging software to clinical workflow solutions.

Provo, Utah Area

• Supported all company hardware and software for company employees and contractors
• Managed inventories and audited IT equipment company-wide
• Certified system admin for Hyland OnBase and was acting system administrator for Kofax
• Led projects coordinating new work-from-home initiative for Corporate HQ employees, creating/designing a new automated IT equipment request system utilizing Microsoft SharePoint & InfoPath, and coordinating several.

Provo, Utah Area

• Communications Team Support Supervisor (2014 – 2016)
• Supervised the Communications and Access Support team; headed all training and developed relevant performance metrics
• Managed credentials and employee access levels for engineers, administrators, staff, faculty, and contractors
• Assisted engineers directly in implementation, administration, and maintenance of IT systems, services, and projects—specialized in telecommunications and special access for the university—approx. 10,000 devices and.
• Administrated over Active Directory, Exchange, Cisco UCM, Email and Web Filters, MOTOTRBO, multiple VPNs, and other services associated with communication services and special access for the university
• Managed account billing of university telephony, radio, and email services for all colleges & training centers Computer Technician Student Supervisor (2012 – 2014)

Hattiesburg, Mississippi Area

• Prepared and compiled contracts, managed legal files, and drafted and edited letters for Justice Charles Greer