Oversee league director role, ensuring development, performance, and user satisfactionCollaborate on governance, direction, and disciplinary decisionsGenerate budgets, surveys, and meeting minutes

Directed all league operations while supporting the Board of Directors, which included hiring,scheduling, and approving payroll of contractors. Ran marketing operations, maintained fieldequipment inventory, processed league transactions, scheduled, and ran board meetingsResponsible for responding to all questions, comments, and concerns in a timely manner & drivingconstant process improvementsDeveloped relationships with local businesses and San Francisco Recreation & Parks Department tosupport league growth and provide benefits to players. Ensured facilities were up to parGenerated schedules for 115+ teams, updated scores and standings daily, orchestrated playoffs, andadapted to the unique and challenging needs of managers dailyIncreased season revenue by 86%Created and implemented Covid-19 Safety Plan in accordance with local mandates and guidelines,working closely with local government agencies

Oversaw portfolio of 130+ commercial units including strip malls, retail, and office spacePerformed routine inspections of properties, ensuring overall upkeep and maintenanceWorked alongside accounting to develop annual budgets for long term planningFirst point of contact for all inquiries; reported directly to company president on key developmentsand activitiesImplemented organizational processes and trackers to emphasize efficient data entry and review

Managed a portfolio of 750+ tenants, 80+ vendors, and 50+ owners, ensured efficient maintenance,smooth onboarding experience, and long-term retentionCovered after hours emergency line, tending to urgent concernsCentralized tenant, property, and maintenance data, resulting in significant improvements in responsetime to requests and cross-department efficiencyMaintained vendor list, onboarding new contractors and renewing contracts. Coordinated on-goingprojects, including resource allocation and utilizing further servicers offered to achieve efficiencyProcessed day-to-day tenant maintenance requests, ensuring serviceable conditions while managingtenant expectations*Received peer-voted company annual award for inspiring work, dedication, and professionalism

Enforced lease provision-adherence, sending infraction notices to establish resolution timelines,communicating with legal team

Oversaw portfolio of 750+ residential and mixed-use properties, reporting directly to VP andpresident of the company

Managed tee times and course progression, acting as a course starter and advisorOversaw over 90 volunteers, delegating responsibilities at national championship eventsOpened, prepared, and maintained practice facilities and course equipment

Managed pro shop desk handling transactions, inventory, and tee sheetOversaw over 90 volunteers, delegating responsibilities at national championship eventsOpened, prepared, and maintained practice facilities and course equipment