Matthew Beardsley Email and Phone Number

Build and maintain IT infrastructureProcess improvement of day to day dutiesPlan, Build and configure rooftop cell sites in metro areaTroubleshoot and support cell network in metro areaPhotograph project sites with GPS cameras and perform closeoutsFiber splice and test fiber connectionsPerform line sweeps to ensure proper signal performance

IT Service Manager for Regions 11/12 including NJ,PA,OH,MD,DE and Washington DC MSWM Branches.Serve as an escalation for the business by providing high-end support to FA's, CSA's and business operations. Manage escalations for said branches as needed to provide fast and effective solutions.Troubleshoot/Support Virtual Desktops, APCs, Bloomberg, Thomson One, Office Suite and internal business applications.Visit Branches to provide on-site support and gauge experience on… Show more IT Service Manager for Regions 11/12 including NJ,PA,OH,MD,DE and Washington DC MSWM Branches.Serve as an escalation for the business by providing high-end support to FA's, CSA's and business operations. Manage escalations for said branches as needed to provide fast and effective solutions.Troubleshoot/Support Virtual Desktops, APCs, Bloomberg, Thomson One, Office Suite and internal business applications.Visit Branches to provide on-site support and gauge experience on location. Show less

Managed ticket queue for Fixed Income NY Deskside. Handled escalations from the Trade Floor to provide level 3 support. Lead for 8 technicians. Package/Script new applications at the request of the business.

Manage Active Directory, Application, Exchange and Terminal Servers for the business. Restore the company to a valid license environment. Perform daily/weekly DLT backups.Migrated environment from Windows 2000 to XP.Implemented new salesforce applications