Matthew Beardsley

Matthew Beardsley Email and Phone Number

Senior Director of Systems Transformation at Windstream @ Windstream
little rock, arkansas, united states
Matthew Beardsley's Location
Little Rock, Arkansas, United States, United States
Matthew Beardsley's Contact Details

Matthew Beardsley personal email

n/a

Matthew Beardsley phone numbers

About Matthew Beardsley

Matthew Beardsley is a Senior Director of Systems Transformation at Windstream at Windstream. He possess expertise in call centers, sales, telecommunications, leadership, telephony and 20 more skills.

Matthew Beardsley's Current Company Details
Windstream

Windstream

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Senior Director of Systems Transformation at Windstream
little rock, arkansas, united states
Website:
windstreamenterprise.com
Employees:
10301
Matthew Beardsley Work Experience Details
  • Windstream
    Senior Director Of Systems Transformation
    Windstream Mar 2018 - Present
    Little Rock, Arkansas, United States
    IT systems and process strategy development, design and implementation focusing on frontline and digital sales and service tools
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  • Windstream Communications
    Director Of Channel Support
    Windstream Communications Sep 2014 - Mar 2018
    Little Rock, Arkansas
    I am responsible for our Channel Support Analysts, Training, Compensation and Call Center Specialists. We work to develop our culture, employee engagement, tools, and our sales and customer service processes and procedures for our entire consumer direct and indirect organization.
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  • Windstream Communications
    Staff Manager
    Windstream Communications Apr 2013 - Sep 2014
    Little Rock, Arkansas
    Marketing Channel Support Staff Manager. In charge of an analyst group that develops strategy to support our consumer sales organization. We work with our Product and Marketing teams to realize brand and marketing strategy on the front lines as well as developing tools, processes and support functions that deliver more efficient and potent points of contact, employee engagement and customer experience.
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  • Windstream Communications
    Residential Inside Sales Staff Manager
    Windstream Communications Feb 2012 - Apr 2013
    Charlotte, North Carolina
    Ran and operated inbound call center team of 59, responsible for 1st customer contacts. Developed and implemented strategies geared toward employee development, increased revenue and a more positive customer experience.
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  • Windstream Communications
    Retail Sales Manager
    Windstream Communications Feb 2008 - Feb 2012
    Lexington, Sc/Albemarle, Nc/Sanford, Nc/Matthews, Nc
    Managed 4 stores in two states. Maintained top performing team. Played a roll in opening 10 stores. Recruited, hired, trained and developed 6 leaders within the company all currently employed as successful leaders within the organization. Developed and implemented a mentor program that is currently in use throughout the channel as well as implementing a new prescreen and interview guide to recruit top candidates.
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  • Windstream Communications
    Retail Sales Team Lead
    Windstream Communications Oct 2007 - Feb 2008
    Matthews, Nc
    Developed sales tracker and marketing survey to track trends and customer traffic for new stores. Helped to onboard 5 employees.
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Matthew Beardsley Skills

Call Centers Sales Telecommunications Leadership Telephony Customer Retention Solution Selling Wireless Voip Direct Sales Customer Service Call Center Broadband Sales Process Call Center Development Co Location Customer Satisfaction Telecommunications Management T1 Ip Sales Management Channel Retail Metro Ethernet Network Design

Matthew Beardsley Education Details

Frequently Asked Questions about Matthew Beardsley

What company does Matthew Beardsley work for?

Matthew Beardsley works for Windstream

What is Matthew Beardsley's role at the current company?

Matthew Beardsley's current role is Senior Director of Systems Transformation at Windstream.

What is Matthew Beardsley's email address?

Matthew Beardsley's email address is ma****@****ess.com

What is Matthew Beardsley's direct phone number?

Matthew Beardsley's direct phone number is (877) 228*****

What schools did Matthew Beardsley attend?

Matthew Beardsley attended Ecpi College Of Technology, Western Governors University.

What skills is Matthew Beardsley known for?

Matthew Beardsley has skills like Call Centers, Sales, Telecommunications, Leadership, Telephony, Customer Retention, Solution Selling, Wireless, Voip, Direct Sales, Customer Service, Call Center.

Who are Matthew Beardsley's colleagues?

Matthew Beardsley's colleagues are Kaleb Weist, Staci Waldrop, Honican Matthew, Cash Cromwell, Chuck Waters, Erick Banks, Shane Johnson.

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