Matthew Benjamin Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Mi, Us

Dallas, Texas, Us

Miami, Fl, Us

Transportation Management • Develop technical documentation for new and existing products to make troubleshooting more efficient and the customer experience more seamless• Draft user guides and FAQ documents to empower users to solve problems they encounter in our products• Provide division directors with project scope and impact as we prioritize projects and develop delivery plansAlteryx Admin• Work with users to solve help tickets and issue licenses• Develop and implement backup procedures to maintain the reliability of our environment

Miami, Fl, Us

• Developed analytics solution for a new business unit by collaborating with directors, IT, and finance teams• Automated manual Excel reporting processes using Alteryx, Microsoft Power BI, and Microsoft SQL Server• Contributed to the adoption of the agile methodology by engaging in scrums, retrospectives, and planning process

Miami, Fl, Us

• Collaborated with Ryder operations and pricing teams to design solutions that benefit Ryder and our customers• Developed a database of engineering and pricing models to benchmark and compare our transportation solutions • Communicated with potential customers and solutions managers to understand RFPs and customers business

Miami, Fl, Us

• Built dynamic Alteryx analytic apps using joins, regular expressions, and SQL connections to support reporting, data analysis, and freight bill resolution• Created Kofax RPA (Robotic Process Automation) robots using SQL and If-Then logic to reduce time spent checking freight bill status on Ryder and customer sites• Enlisted the help of various Ryder IT organizations in connecting Alteryx and Kofax to Ryder databases and software systems by presenting business cases and bringing together all stakeholders

Miami, Fl, Us

• Analyzed current and historic freight bills using Tableau dashboards and TIS reports in order to decrease freight bill cycle time and increase first pass yield• Facilitate daily shift start meetings by creating Tableau visualizations and engaging other team members for status updates and questions

Novi, Mi, Us

• Support the development of software for OEM dealer networks • Collaborate with data architects to develop technical specifications and test cases for software development• Coordinate user acceptance testing with internal and external clients to gain feedback and improve NITs products.

Miami, Fl, Us

- Collected, cleaned, and analyzed data relating to logistics costs using Microsoft Access in order to create a linear estimator. - Built, tested, and revised a multiple linear regression model by testing different variables and scenarios, using Microsoft Access and Microsoft Excel to improve business intelligence and analytics practices. - Researched and reported about new enterprise software to fill a hole in current systems by working with managers and stakeholders to determine wants and needs with the new system. - Participated in User Acceptance Testing for a new software system to identify discrepancies between the new and old system.- Assisted with new business pursuits by building spreadsheets, maps, and graphs to support network analysis.

Grand Rapids, Michigan, Us

Bachelor Of Science (B.S.), Information Science/Studies

B.S Science Of Information, Information Analysis

High School Diploma