On Sabbatical
Self-Employed
AeroLeads people directory · profile
Matt Blair Email & Phone Number
On Sabbatical
at
Self-employed
3 work emails found
@databricks.com
3 phones found area 650, 713, and 866
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Matt Blair? Overview
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Quick answer
Matt Blair is listed as On Sabbatical at Self-employed, a with 51 employees, based in United States. AeroLeads shows a work email signal at databricks.com, phone signal with area code 650, 713, 866, and a matched LinkedIn profile for Matt Blair.
Matt Blair previously worked as SVP of Support & Customer Success at Databricks and VP of Global Support & Customer Success, APAC at Databricks. Matt Blair holds Master'S, Business Administration from California Lutheran University.
Company email context
Email format at Self-employed
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{first}.{last}@databricks.com
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AeroLeads found 3 current-domain work email signals for Matt Blair. Compare company email patterns before reaching out.
Profile bio
About Matt Blair
Experienced leader with a background in Data & AI, Information Security, and Computer Networking. Passionate about helping customer success organizations scale and grow.
Listed skills include Vulnerability Management, Network Security, Security, Networking, and 31 others.
Current workplace
Matt Blair's current company
Company context helps verify the profile and gives searchers a useful next step.
Self-Employed
12 roles
Matt Blair work experience
A career timeline built from the work history available for this profile.
Svp Of Support & Customer Success
Current
May 2021 - Present
Vp Of Global Support & Customer Success, Apac
May 2019 - May 2021
Vp Of Global Support
Sep 2018 - May 2019
Sr. Director Of Global Support
Jan 2018 - Sep 2018
Vp Of Global Support
-Scaled the support organization from 25 to 75 team members over 3 years-Led an initiative to open a regional support office in 2017, reducing time to hire by 50% and introducing significant cost savings-Built an offshore team in Bangalore, India-Achieved 95% retention rate during 2017-Designed and built Talend's global support phone system (call flow, scripts, routing)-Led a major initiative to migrate ticketing systems (OTRS to Salesforce Service Cloud)-Established a global escalations team-Improved top box customer satisfaction by 11% in 12 months-Designed and implemented Talend's first NPS loyalty program-Designed and managed support operations and CRM improvements (integrations, SLA monitoring, reporting, dashboards)
Apr 2017 - Jan 2018
Global Director Of Support
Nov 2014 - Apr 2017
Director, Customer Support
Jul 2014 - Nov 2014
Frontline Support Manager
-Managed day-to-day operations of Rapid7's frontline support team (9 to 11 employees)-Personally hired and facilitated training for 80% of the team-Achieved record-setting customer satisfaction levels during my tenure as manager-Managed high-profile customer escalations, going on-site to customer locations when needed-Designed and implemented an NPS Loyalty program, a first for the company -Redesigned the customer relationship survey from scratch to reduce bias and obtain actionable feedback; achieved record-setting customer participation levels in 2013-Performed relationship survey data analysis on a quarterly basis, presenting my findings to department heads and the executive team-Managed a project to implement product training webinars, working with multiple departments to facilitate the training material, lead generations, and operational aspects-Won the 2014 Silver Stevie Award for Best Frontline Customer Service Team (Technology, Computer Software Industry)
May 2012 - Jul 2014
Backline Support Engineer
-Provided software and hardware support for customers using Rapid7's Nexpose and Metasploit products-Assisted with deployment recommendations and general information security program advice-Traveled on-site to work with customers for high-profile escalations-Resolved support cases that were escalated from Frontline; generally the 10% that were the most time consuming or technically complex-Trained new hires on product troubleshooting and networking concepts-Troubleshot issues related to our hardware appliances and Ubuntu Linux distro
Mar 2011 - May 2012
Technical Lead, Verizon Enhanced Products
-Provided leadership and technical guidance to 40 technical support engineers-Handled high-profile customer escalations-Troubleshot configuration of Cisco and Adtran routers used on customer T1, T3, and DS3 circuits-Gave advice to customers on configuration of DNS records, implementing changes where necessary-Supported uncommon legacy network connections (Naked DSL, ISDN)
Oct 2003 - Jul 2009
Help Desk Lead, Port Hueneme Naval Base
Jul 2002 - Sep 2003
Team & coworkers
Colleagues at Self-employed
Other employees you can reach at databricks.com. View company contacts for 51 employees →
JC
Joe Carlisle
Colleague at Self-EmployedUnited States
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KH
Kimberly Hatton
Colleague at Self-EmployedLos Angeles, California, United States
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SB
Sherrica Burton
Colleague at Self-EmployedJacksonville, Florida, United States
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SR
Sam Raymond
Colleague at Self-EmployedCambridge, Massachusetts, United States
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JL
Jason Li
Colleague at Self-EmployedSan Francisco Bay Area, United States
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LY
Li Yuan
Colleague at Self-EmployedSan Francisco District, Heredia, Costa Rica
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PF
Peter Feng
Colleague at Self-EmployedCheshire, Connecticut, United States
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DG
Diego Gil-Palacios
Colleague at Self-EmployedWashington Dc-Baltimore Area, United States
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MW
Max Wolffe
Colleague at Self-EmployedSeattle, Washington, United States
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ZR
Zachary Reardon
Colleague at Self-EmployedSan Francisco Bay Area, United States
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Joe Carlisle
Colleague at Self-EmployedUnited States
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KH
Kimberly Hatton
Colleague at Self-EmployedLos Angeles, California, United States
View →
SB
Sherrica Burton
Colleague at Self-EmployedJacksonville, Florida, United States
View →
SR
Sam Raymond
Colleague at Self-EmployedCambridge, Massachusetts, United States
View →
JL
Jason Li
Colleague at Self-EmployedSan Francisco Bay Area, United States
View →
LY
Li Yuan
Colleague at Self-EmployedSan Francisco District, Heredia, Costa Rica
View →
PF
Peter Feng
Colleague at Self-EmployedCheshire, Connecticut, United States
View →
DG
Diego Gil-Palacios
Colleague at Self-EmployedWashington Dc-Baltimore Area, United States
View →
MW
Max Wolffe
Colleague at Self-EmployedSeattle, Washington, United States
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ZR
Zachary Reardon
Colleague at Self-EmployedSan Francisco Bay Area, United States
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2 education records
Matt Blair education
Master'S, Business Administration
California Lutheran University
Bachelor'S, Computer Information Systems
California Lutheran University
FAQ
Frequently asked questions about Matt Blair
Quick answers generated from the profile data available on this page.
What company does Matt Blair work for?
Matt Blair works for Self-employed.
What is Matt Blair's role at Self-employed?
Matt Blair is listed as On Sabbatical at Self-employed.
What is Matt Blair's email address?
AeroLeads has found 3 work email signals at @databricks.com for Matt Blair at Self-employed.
What is Matt Blair's phone number?
AeroLeads has found 3 phone signal(s) with area code 650, 713, 866 for Matt Blair at Self-employed.
Where is Matt Blair based?
Matt Blair is based in United States while working with Self-employed.
What companies has Matt Blair worked for?
Matt Blair has worked for Self-Employed, Databricks, Talend, Openx, and Rapid7.
Who are Matt Blair's colleagues at Self-employed?
Matt Blair's colleagues at Self-employed include Joe Carlisle, Kimberly Hatton, Sherrica Burton, Sam Raymond, and Jason Li.
How can I contact Matt Blair?
You can use AeroLeads to view verified contact signals for Matt Blair at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Matt Blair attend?
Matt Blair holds Master'S, Business Administration from California Lutheran University.
What skills is Matt Blair known for?
Matt Blair is listed with skills including Vulnerability Management, Network Security, Security, Networking, Penetration Testing, Information Security, Vulnerability Assessment, and Data Security.
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