Product Support Engineer
Current
Dec 2021 - Present
AeroLeads people directory · profile
Matthew Boddie Email & Phone Number
Product Support Engineer
at
Dutchie
1 work email found
@dutchie.com
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Support Engineer
Location
Atlanta Metropolitan Area, United States
Company size
Who is Matthew Boddie? Overview
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Quick answer
Matthew Boddie is listed as Product Support Engineer at Dutchie, a with 120 employees, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at dutchie.com and a matched LinkedIn profile for Matthew Boddie.
Matthew Boddie previously worked as Senior Product Support Engineer at Dutchie and Enterprise Support Technician at Alvaria, Inc..
Company email context
Email format at Dutchie
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{first}.{last}@dutchie.com
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AeroLeads found 1 current-domain work email signal for Matthew Boddie. Compare company email patterns before reaching out.
Profile bio
About Matthew Boddie
Product Support Engineer for Point-of-Sale hardware and software systems for Clover Networks with a demonstrated history in the telecommunications industry. Skilled in Support process Improvement, SSH, Microsoft Windows Server, and telecommunication system engineering.
Listed skills include Linux, Sql, Customer Satisfaction, Shell Scripting, and 1 others.
Current workplace
Matthew Boddie's current company
Company context helps verify the profile and gives searchers a useful next step.
Dutchie
7 roles
Matthew Boddie work experience
A career timeline built from the work history available for this profile.
Senior Product Support Engineer
Enterprise Support Technician
May 2021 - Dec 2021
Enterprise Support Technician
Provided level 2 support for Noble’s contact center platform with a focus on specific enterprise client relationships. Developed advanced troubleshooting skills. Delivered timely support on multiple Noble products, Linux systems, and PostgreSQL databases.
Aug 2020 - May 2021
Tier 3 Product Support Engineer
Overhauled existing New-Hire product and process training program to be comprehensive, coherent, and efficient. This resulted in two new hires being fully trained in 2 weeks, rather than 4 weeks. Participated in multiple projects, such as the rollout of a new service plan to a new region. Ensured deadlines and deliverables for projects were always consistently met for the 5 projects that I was involved in.Created new procedures and processes for new and existing software, devices, and support structures, resulting in over a dozen teams being able to identify and resolve issues more efficiently. Ran and parsed over 30 impact reports for payments-affecting incidents, which were used to provide the chief executive staff with the impact and scope of the incident.Addressed 15 - 20 escalations from front-line support teams on a daily basis, gathering database and log data, then escalating the issue to the appropriate engineering team.
Jul 2019 - Feb 2020
Support Technician
Oct 2017 - Jul 2019
Partner Support Technical Support Representative
Technical Support for Clients and resellers (Partners) for VoIP solutions, products, software, and network support.
Sep 2014 - Oct 2017
Team & coworkers
Colleagues at Dutchie
Other employees you can reach at dutchie.com. View company contacts for 120 employees →
CB
Chris Braley-Miller
Colleague at DutchieGreater Bend Area, United States
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SH
Samantha Hampton
Colleague at DutchieBoston, Massachusetts, United States
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OU
Olesya Ustyuzhina
Colleague at DutchiePhiladelphia, Pennsylvania, United States
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BB
Brian Brockney
Colleague at DutchieHingham, Massachusetts, United States
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DP
Dakota Pendarvis
Colleague at DutchieOrlando, Florida, United States
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SH
Sarah Heisler
Colleague at DutchiePortland, Oregon, United States
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FF
Frank Field
Colleague at DutchieDublin, County Dublin, Ireland
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FS
Francoise S.
Colleague at DutchieProvidence County, Rhode Island, United States
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MH
Matt H.
Colleague at DutchieChicago, Illinois, United States
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CN
Christopher N.
Colleague at DutchieLas Vegas, Nevada, United States
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Chris Braley-Miller
Colleague at DutchieGreater Bend Area, United States
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SH
Samantha Hampton
Colleague at DutchieBoston, Massachusetts, United States
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OU
Olesya Ustyuzhina
Colleague at DutchiePhiladelphia, Pennsylvania, United States
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BB
Brian Brockney
Colleague at DutchieHingham, Massachusetts, United States
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DP
Dakota Pendarvis
Colleague at DutchieOrlando, Florida, United States
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SH
Sarah Heisler
Colleague at DutchiePortland, Oregon, United States
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FF
Frank Field
Colleague at DutchieDublin, County Dublin, Ireland
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FS
Francoise S.
Colleague at DutchieProvidence County, Rhode Island, United States
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MH
Matt H.
Colleague at DutchieChicago, Illinois, United States
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CN
Christopher N.
Colleague at DutchieLas Vegas, Nevada, United States
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FAQ
Frequently asked questions about Matthew Boddie
Quick answers generated from the profile data available on this page.
What company does Matthew Boddie work for?
Matthew Boddie works for Dutchie.
What is Matthew Boddie's role at Dutchie?
Matthew Boddie is listed as Product Support Engineer at Dutchie.
What is Matthew Boddie's email address?
AeroLeads has found 1 work email signal at @dutchie.com for Matthew Boddie at Dutchie.
Where is Matthew Boddie based?
Matthew Boddie is based in Atlanta Metropolitan Area, United States while working with Dutchie.
What companies has Matthew Boddie worked for?
Matthew Boddie has worked for Dutchie, Alvaria, Inc., Noble Systems, Clover Network, Inc., and Vonage Business.
Who are Matthew Boddie's colleagues at Dutchie?
Matthew Boddie's colleagues at Dutchie include Chris Braley-Miller, Samantha Hampton, Olesya Ustyuzhina, Brian Brockney, and Dakota Pendarvis.
How can I contact Matthew Boddie?
You can use AeroLeads to view verified contact signals for Matthew Boddie at Dutchie, including work email, phone, and LinkedIn data when available.
What skills is Matthew Boddie known for?
Matthew Boddie is listed with skills including Linux, Sql, Customer Satisfaction, Shell Scripting, and Ssh Client.
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